Walgreens Photo Return Policy

Here’s the holiday season and we all know what that entails! Yes! It’s time to get your close ones some colorful cards and amazing gifts and fill make their day! Where do you ask? Walgreens!

Walgreens offers a great deal of varieties along with 100% customer satisfaction. However, if the customer remains dissatisfied with the quality of the photo’s print, Walgreens is ready to provide a sure full replacement or even a full refund.

The following is everything you need to know about Walgreens’ picture return policy:

If you are unhappy with your Digital Prints or Walgreens Photo, you can return it to Walgreens. You may easily return these items for a replacement or a full refund within the specified term. To return a Walgreens Photo online purchase, contact 1-877-250-5823 to speak with a customer care representative for further procedure. 

Photo return without a receipt:

The products can be returned to the Walgreens store without a receipt. In this scenario, you must provide your picture ID to Walgreens while returning the products. If you return something without a receipt, you’ll get a gift card instead of a refund.

Return for online purchase:

You may return things purchased from Walgreens.com by visiting a store or sending them back to their return center. To return the photo purchased online, the following are the steps:

  • The customer needs to check whether the photo is qualified for a return.
  • It must be ensured that the product is being returned within 30 days of purchase.
  • Find a Walgreens store near him.
  • If applicable, the customer must bring his debit card or credit card as the refund will be made in the same mode as that of the payment.
  • If the customer has made the payment with PayPal or a cheque, then he will be reimbursed in cash.
Walgreens Photo Return Policy

Return via mail:

The customer has the option to return the product by mail if there is no Walgreens shop nearby or if he/she is unable to go to the store for any other reason. In case of mail order, the customer has to call the Walgreens Customer Care number at 1-866-264-2910. It is a toll-free number and is available 24*7. The customer must know that mail orders cannot be returned at a local store. 

Return for ships to store:

For all returns and refunds related to Ships To Store photo, the customer must contact Walgreens customer care number at 866-264-2910. He/she must understand that Walgreens stores are unable to process refunds for Photo Ship to Store purchases. 

Return for Same Day Pickup:

Please contact the store to receive an exchange or refund for the Same Day Pickup orders picked up at your local Walgreens.


  1. What is the Walgreens’ Customer Care Number?

Customers can contact Walgreens for their queries at 1–800–925–4733 which is a toll-free number.

  1. How many days does Walgreens allow for photo returns?

No limit. Walgreens has no time limit for its customers to return photo products. Usually, there is a generous period of 30 days to return any product but this doesn’t apply to photo products.  All one has to do is bring the items along with the receipt for this simple procedure of return.

  1. Must the item be unopened and intact? 

The return policy at Walgreens is very forbearing. Opened photo items can be returned even if the original box has been lost. All the customer has to do is make sure that he/she is returning the item within 30 days of purchase with a valid receipt.

  1. What if I lost the receipt?

It’s not all doom and gloom.

Without a receipt, Walgreens will not accept your return for picture order. To prevent fraudulent returns, Walgreens employs a return verification process. Therefore, a receipt is a must to get your return request approved. 

If you lose the physical copy of the receipt, simply go to the Walgreens online, log into your account, and look under the ‘Orders’ area for the receipt. You can print it and put it with the returned item.

  1. What is the time limit for the refund to be issued?

There is no time limit for when Walgreens will issue the refund.

  1. Is it possible to return an online Walgreens photo order in person?

This relies on the shipping method you chose. You can return your online picture purchase to the location where you picked it up if you choose Same Day Pickup. 

If you choose to have your item sent by mail or Ship to Store, you will not be able to return it to a Walgreens store. As mentioned above, Walgreens stores are unable to process refunds for Photo Ship to Store purchases. 

We hope this article answers all your burning questions related to Walgreens’ photo return policy. The policy here is pretty simple ensuring hassle-free returns.

Walgreens Photo Return Policy

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