Is your Amazon order delivered to someone else and are you worried about what to do?. Don’t worry, we will help you out. Amazon does a good service in delivering their orders to the customers. But sometimes the delivery agent delivers the package to the wrong recipient by mistake. If this has happened to you can easily get your order back, Did Amazon Deliver To The Wrong Address fast and safe.
Amazon Order Delivered To The Wrong Recipient
If your Amazon order has been delivered to the wrong person, you should report the issue by contacting Amazon customer service. Amazon would refund if it’s the delivery service who have delivered the parcel to the wrong address. Or else if it’s the customer who had given the wrong address then there might be some changes. So let’s see how to get a refund for your undelivered order from Amazon.
Why Did Amazon Delivered To A Wrong Address
There are many reasons for the wrong delivery of Amazon’s order. The customers have to make sure their address is given currently before placing their order.
- Packages being delivered to the wrong address can be due to an error in the address provided. In this case, the delivery service will deliver the order somewhere matching the details provided.
- If the customer moves to a new place and has forgotten to update the new address of delivery, Did Amazon Deliver To The Wrong Address then it will lead the delivery service to deliver to the wrong address.
- Wrong deliveries do happen if the delivery agent misreads the address details.
Amazon Refund For Packages Sent To A Wrong Address
If you haven’t received your order but it shows delivered in your Amazon account, you can request a refund for the wrong delivery. How to request a refund on Amazon if your order is delivered to the wrong address?. Follow the procedure given below for requesting a refund from Amazon:
Step 1
After logging in to your Amazon account click on orders for viewing all your orders.
Step 2
Click on the Problem with your order? an option that is shown under the order you have placed.
Step 3
Now click on the option Request refund and enter the issue and details of wrong delivery in the space provided below.
Step 4
After entering all the details explaining the situation, click on the Submit option. Your issue is now submitted and you should keep a track of it daily for updates.
Received A Parcel Which Isn’t Yours
If you have received a parcel from Amazon which doesn’t belong to you, you should report it to Amazon customer service. Once received the misdelivery message, Amazon will send a delivery service to pick up the package and return it to the rightful owner or if the customer has requested a refund, then the package will be sent to the seller.
Is The Delivery Service Or The Seller Responsible For Delivering Amazon Orders To The Wrong Recipient
If the delivery service is done by Amazon or any delivery agencies associated with Amazon, then the delivery agent who had delivered the package to the wrong person or address would be held responsible. In spite of that Amazon also proclaims that they will not take any blame for any issues associated with the delivery services.
- For Prime deliveries, Amazon uses their own delivery agents. So Amazon is responsible for any issues concerning Prime delivery. In most cases, Amazon uses various delivery services and they won’t be directly working under Amazon. Because of that, those delivery agents won’t be held responsible for a lost delivery or delivery to a wrong address.
- In the case of seller, they are not responsible for any cases concerning delivery or handling. But if the customer feels like it’s the seller’s fault that has caused their order to be delivered to the wrong address, then the customer should contact the seller. If it’s the seller’s fault, then they should provide the customer a refund or should replace the product with another one.
Conclusion
If your package ordered from Amazon hasn’t reached you but was delivered to the wrong person, then you should request a refund from Amazon for the order. You can log in to your Amazon account and follow the procedures given above in this article to request a refund.
If it’s the seller who is responsible for the wrong delivery, then contact the seller directly and request a refund or replacement.
Frequently Asked Questions
1) How to request a refund from Amazon if my order is delivered to someone else?
A) First, log in to your Amazon account and click on orders for viewing all your orders. Click on the Problem with your order? an option that is shown under the order you have placed. Now click on the option Request refund and enter the issue and details of wrong delivery in the space provided below. After entering all the details explaining the situation, Did Amazon Deliver To The Wrong Address click on the Submit option. Your issue is now submitted and you should keep a track of it daily for updates.