Roku is a popular brand that has gathered millions of subscribers around the world. The brand has various streaming devices through which these users stream their favorite TV shows, movies, and other videos. While using Roku, you might encounter some error codes at some point. These error codes come up as a result of some issues that come up that need to be fixed. The issue determines the error code that will be displayed, each error code has a different cause. Errors prevent the device from functioning effectively. In this article, we’ll look at one of the error codes users often encounter while using the Roku device- error code 005.
Roku Error Code
Roku error code 005 usually displays when the software upgrade is about to be performed on the device. This can be caused by poor internet connection. Poor internet connection is the major cause of the Roku 005 error. When the internet connection is poor, the Roku software upgrade process will be difficult and then the error code might be displayed. The internet connection issue could also come from the DNS configuration or buds on the Roku device.
How to fix the Roku error code 005?
These are the effective methods to fix the Roku error code 005;
1. Check the network connection of your Roku device: It could be that the connection was made to the wrong network when the Roku network setup was done. You can go to the network section in the Roku device settings and check the connection status. A poor connection can hinder the software upgrade.
2. Reset the Network Setting of the Roku device: If you discover that the network Connection has a poor status, resetting the network could be a solution to fix the issue. To reset the network settings, go to the system option in the Roku device settings and select the advanced system setting option. Select Network Connection Reset, go to Resect Connection and then click on factory reset. After the reset, the device will restart. After the restart, you can set up the network from scratch.
3. Check the network strength of the router: It is important to check if the router is functioning effectively. You can connect another device to the router to check that the network connection is strong. The network has to be very strong to care out the software upgrade. Also, the router has to be closely located to the Roku device for the network strength to be strong. You need to ensure that there’s no barrier between the router and the Roku device.
4. Restart the Roku device and the router: This is one of the general troubleshooting tips for Roku errors. Temporary bugs could result in this error code, so restarting the Roku device and router could help fix the issue.
To restart the device, go to the settings, select the system option and then select the system restart.
For the router, switch it off and unplug from the power source. Plug it back into the power source after some minutes and start.
If the error is still displayed try using another method.
5. Factory Reset: When there is a strong internet connection and the error is still displayed, then it could be a result of some bugs in the Roku device. To clear these bugs, the next option will be to carry out a factory reset on your Roku device. Go to the system settings, and select the system option, the factory reset can be found in the advanced system settings. After choosing the factory reset, you will have to enter the device pin to confirm after which you click on start factory reset. This could clear the error code.
6. Look for external help: If the process of fixing the error code seems complex to you or if the solutions do not clear the error code, then you should call experts. This might cost some money but these experts are experienced in handling such issues, and so can provide the solution to the issue. These could be technicians or even customer care.
Conclusion
The 005 error code can be fixed using these steps and you can go back to watching your favorite shows on Roku. Be sure you understand the instructions before trying to carry them out else the best option will be to involve professionals. Always ensure your device is up to date and your internet connection is strong while using the Roku device to avoid the error code 005.
Frequently Asked Questions
- How can I perform System Update on Roku?
The system update can easily be performed using these steps;
1. Go to the Roku device settings.
2. Look for the System Update option and select it
3. Click on Check Now. This will show you if there’s a new update
4. If there is a new update, click on update and install.
