Here we will see about the Lowe’s Lawn Mower Return Policy
Lowe’s is a popular home improvement retail chain that sells many different types of products for home improvement, including hardwood flooring, paint, appliances, and construction tools. Many Americans consider Lowe’s to be their first choice when it comes to building something new in their homes or doing renovations. Lowe’s is the largest chain of home improvement stores in the United States and Canada with over 1,100 stores in both countries.
The following details what requirements must be met to qualify for a Lowe’s lawn mower return policy return.
Bought the wrong model
This is probably one of the most common reasons why people are returning their purchases. Some consumers have too big or too small a yard to handle with the type of lawnmower purchased and some may have bought their mower online without examining first. This is one of the more difficult problems to deal with because each person has their own unique needs and preferences. Luckily, Lowe’s will ensure that they solve this problem. The customer must return the mower within 90 days of purchase and have the receipt showing proof of purchase.
Lawnmower is defective
If the lawnmower is defective, then it can be returned within 30 days or if it has been used, just 15 days after purchase.
Lowe’s will refund or exchange whichever one you prefer. This policy is valid only for current products that have been bought at a Lowe’s store or lowes.com (the United States only) while supplies last. If you have lost your receipt and are still within the 90 days, this policy does not apply. This policy does not apply to products that have been damaged, such as broken parts or missing parts.
Return Policy On Additional Purchases With The Lawnmower
If you have purchased additional accessories such as a bagger or mulching kit, Lowe’s will not issue a refund. They will only issue a store credit or exchange. It is still possible to return the mower if it was purchased with the accessories, however.
Lowe’s will not accept mowers that are no longer in their original packaging or box and cannot accept mowers with damage such as stains, bent blades, cracked handles, broken parts, or rusted wheels.
Do Lowe’s Offer a Warranty for the product?
Lowe’s also offers high-quality products that don’t require any assembly and can help you save some time when getting to work on your yard. Mowing or trimming is the easiest way to make sure your lawn looks its best and this will help you save time and energy. Just remember that Lowe’s does not offer any warranty for the product and it may be necessary to contact a professional for repairs.
Lowe’s lawnmower returns policy FAQs
- 1. Which lawn mowers are eligible for return at Lowe’s?
You can return any new, unused, and unopened lawn mower that is returned with a sales receipt and all of the parts that you originally received with it. If a lawnmower was purchased online or over the phone, you need to provide the tracking number or include the original packing slip to receive your full refund. You will also need to have all of the accessories that came with it such as the battery pack and charger in addition to any tools you may have used in assembling it. If you purchased an opened box item, no receipt is necessary but any missing parts should be returned along with your purchase.
- 2. What if I purchase a new lawnmower online and receive it home and it’s not the right one?
If this happens, you need to contact Customer Service as soon as possible. You’ll need to provide your name, address, phone number, and the item number off of your shopping cart including any accessories you received along with any original packaging for accuracy purposes. If you purchased an open box item, no receipt is required but the item will not be accepted unless all parts are returned along with it.
- 3. I just want to return the battery to my lawnmower; do I need a receipt?
No, you only need to provide your name and phone number. If you have the original packaging for it, you can include that as well for accuracy purposes.
- 4. What if my lawnmower was damaged or stolen?
Unfortunately, the only way to ensure that your lawnmower is replaced is if the store can verify that it was stolen or damaged before it was purchased. Store employees may need to take photos of the damage and email them to you. If your lawnmower has a missing wheel or cover, you’ll need to return it along with proof of purchase and any accessory parts (such as bags) that came with it. No receipt is necessary as long as you have all parts and accessories.
Conclusion
When purchasing a lawnmower, one of the most important factors in consideration is what policy your store will follow. Some stores may offer generous return policies while others may not be so willing to do so. Lowe’s lawn mower return policy is a bit complicated, however. However, they are willing to refund the lawn mower depending on the above-mentioned circumstances.
