Returning anything is hectic work in itself. American eagle tries to satisfy their customer with the service and product they provide as much as possible. They provide a 60-day return policy for unused products to their customers with a full refund or after 60 days, only store credits will be given, that too only before 90 days. There are various times when we want to return something but don’t know the procedures and policies because of which they cannot return.
Here are all the things you need to understand to return a product brought from an American eagle.
What is the American eagle?
American eagle is an American-based retailer store that has branches all over the world. It is a one-stop platform for young people to be fashionable at affordable prices. They choose to create their brand by providing high-quality, on-trend clothing, accessories, and personal products to their customers. They have online sites so that you can order products anytime, anywhere as per your choice.
Policies
There are various return policies followed by the American eagle:
- You can return any unused item within 60 days if you have an issue with the product and, your refund will be initiated.
- You can take your return either in the form of money or American eagle credits, it is solely your choice.
- Gifts can be neither exchanged nor returned.
- Refunds or credits will be initiated, after receiving the product and only if the product is not damaged or used.
- In case, you have provided the wrong information about where the refund is to be initiated. American eagle won’t be responsible for the refund.
- You can return more than one item at a time.
- The product should be packed.
You want to return a product, but you don’t know-how. Here are the ways how you can return a product in American eagle:
You can return a product either by mail or, by going to the store. Once you have returned the order, there is nothing to worry about the refund, it will be initiated within 48 hours.
Return by mail
Steps to return your product by mail:
- To return a product by mail, you need to pack the item and seal it with the original packaging.
- Paste the shipping label that you downloaded from the site.
- First, you have to request a return by mentioning the reason why you want to return it, and once it is accepted,
- Choose a mail carrier and then send it to the address, which was provided to you after your return was accepted.
- You will receive an email when your product is received.
Return it in-store
Steps to return a product in-store:
- Go to the nearest store
- And ask for the customer support desk, or you can go to the billing counter
- Tell them why you want to return the product.
- They will return the product, and the refund will be initiated.
- If there’s a problem, they will call the senior manager, and you can explain your issue to them.
It is not that difficult to return a product, you need to know the steps and procedures to properly return an item without any problem.
Make sure of things before returning anything on American eagle
There are a few things you need to keep in mind before returning the product:
- The shipping cost won’t be refunded.
- You should have the receipt of the product that you want to return.
- The product is not damaged or used.
- The product should be properly packaged.
- The product should be returned within the return period.
- Things are not misplaced from the items.
Conclusion
You can return the product with tags, and when the product is not tampered with within a 60-day return period and the refund will be initiated within three days but it depends on your bank how much time it will take to refund the money into your account.
If you don’t have the receipt, you can exchange or get store credits for your item that too if you are lucky enough. You can return an item to your nearest store within the given return period. Various facilities are provided to the customers to satisfy them with their service. Numerous policies are to be followed by the customer to return or exchange any product brought from American eagle.
Frequently Asked Questions
- Can you return the item if you don’t have the receipt?
Ans: No, you cannot return the item if you don’t have the receipt. But you can contact the senior manager to see if the product can be exchanged or returned.
- During what time does the American eagle accept return?
Ans: There is no such return hour you can go to the American eagle store anytime when it is open and, you can return the item. You can return the product online.
- Can products bought online be returned in-store?
Ans: Yes, you can return the product that was brought online, by giving proof of purchase, i.e., an invoice of the product.
