Lilly Pulitzer is a company that specializes in selling resort women’s wear, including designer dresses, swimwear, activewear, loungewear, and accessories. It was established after the infamous American socialite, a great entrepreneur and fashion designer, Lilly Pulitzer Return Policy is a company that specializes in selling resort women’s . This brand, after her name, is a lovable brand everyone wants to shop from now. Lilly Pulitzer is the exclusive fashion designing brand founder that has contributed majorly to its establishment and its market value.
However, it is not necessary that a designer dress you buy would always suit your taste. You might not like how it looks on you or the overall fitting. Or the dress might not appeal to you the way it did before you bought it. You do not have to worry about it anymore. Lilly Pulitzer is a company that specializes in selling resort women’s has got your back. Lilly Pulitzer provides its customers with considerable and convenient return service. The order bought from Lilly Pulitzer can be returned within 15 days of purchase with all the receipts and tags intact and in the same condition as it was during the purchase. The return service based on the guidelines of the return policy of Lilly Pulitzer is free for all the customers for all sorts of products.
Lilly Pulitzer Return Policy In Detail
The key points regarding placing a return request at Lilly Pulitzer are as follows:
- All the items must be in their original condition. Things like swimwear should be intact and must have the hygiene liners attached while returning.
- No product will be eligible for return after 90 days from the date of your purchase.
- The cost for the customer to bore for a late initiation request, that is, after 15-90 days from purchase, is generally $7.00. This amount will be automatically deducted from the total amount to be refunded.
- Any sort of shipping charges or amount taken as handling fees is non-refundable.
- Although it is improbable, if your purchase contains defective items, or you suspect that some things are missing, the company takes complete responsibility. It promises to process the return request immediately and transfer the supposed amount to be refunded within a maximum of 7 days from the date of delivery or purchase. The company entirely covers the expenses.
- If you have received any kind of gift cards or vouchers with your purchase, you are supposed to return those as well while returning the items. It will be compensated through merchandise credits or directly to your payment method.
- The promotional gifts you have received and your orders must be returned. However, there exists an exception. If the total amount you spent on your purchase (excluding taxes) would still qualify after the return is processed, you can keep the promotional gifts from purchases.
Important Note
The return request might take 14-30 business days, so the company asks for cooperation from the customers’ side. Extended Holiday Return Policy .Purchases made from 15th November 2021 to 25 December 2021 can be returned till 25th January 2022 without paying the extra $7 for delayed return. However, orders returned after 25th January will be initiated under the standard return policy. Ways You Can Request Return Of The Product You Have Bought The return for any of your products purchased from Lilly Pulitzer can be requested in the two following ways:
- In-Store Return: The most convenient and easy way to place a return request is that you just walk into any Lilly Pulitzer is a company that specializes in selling resort women’s with your purchase in its original condition with all the tags attached and the gifts or the vouchers you got with your order and ask them to initiate a return request for your purchase.
- Through Mail: You can return your order through the mail in a few and quick steps as follows:
- Fill the return form online.
- Print your form and the packing slip.
- Pack your items in an intact manner, along with the form and the packing slip.
- Ship your order through FedEx.
Ways Of Refund
The way of refunding the money back to the customers is not complicated. After your return is completed and accepted, your refund is supposed to be done within 1-3 business days. The total amount of the order can be done in the following ways:
- The amount will be credited to your original method of payment. No charges except for the shipping and handling charges will be deducted from the amount refunded.
- The amount will be refunded in the form of store credits that are eligible to be used in any of the retail stores of Lilly Pulitzer. It can also be in the form of merchandise credit such as an e-gift card or certificate that will be sent to you through a separate email.
Orders You Purchased By Afterpay
If your mind changes after the purchase and you wish to return the Afterpay purchase you made, it will take just a couple of minutes. You just need to file a return request form and mail back the purchase to any Lilly Pulitzer’s retail stores. Purchases done using Afterpay at Lilly Pulitzer are not eligible for the facility of in-store return and thus need to be returned by mail only. Exchange Policy.The company suggests its customers to order the item they want and return their previous purchase if they go for an exchange. Lilly Pulitzer is ready to take responsibility and is determined to provide convenient services to its customers. If you face any difficulties while you’re shopping, you can contact their Customer Care Service anytime at:1-888-725-4559.