Here we will see about the Is Your Prime Video Not Working On Roku?
Roku is a streaming device that offers media content from various online services so that we can watch our favorite shows and movies at our leisure with reasonable expenses. Roku allows users to add and delete the required channels so as to get a personalized experience. Various streaming services available on Roku are Netflix, Hulu, Disney plus, Prime Video, HBO, and lots more. From children to teens and young adults to seniors, there is something for everyone. It starts under 30 dollars USD, being one of the reasonable sources.
Try these steps!
- Reboot: most of our technical issues can be solved by simply restarting the device and running it again. Sometimes the bugs could just be a technical glitch so make sure you don’t forget this step. This can be done by unplugging the power chord for a few minutes and running it back again. You can also go to the system settings and click on restart
- Wi-Fi issues: check with your internet provider and beef up those speeds! An unstable internet connection leads to many technicalities. As an added precaution, reset your router. The signal strength should be excellent as amazon prime streams content in a very high definition.
- Third-party sources: make sure you aren’t using any private networks like VPNs. you cannot always determine the credibility of such sources which often leads to many bugs. Private networks also mask your IP address which could be problematic.
- Check your updates: many applications force stop or do not work properly if they aren’t updated from time to time so make sure you haven’t missed any. Prime has an auto-update feature but makes sure it’s checked.
- Exit application: if there are no updates then log out of the amazon prime application and enter your credentials again. If that also doesn’t work, then remove the channel entirely and add it again. This auto boosts any necessary changes that have not been made before
- Don’t panic if the above steps haven’t already cleared your problem. Call the Roku customer service and enquire about the problem. It just could be that the problems and bugs are in the main service provider itself. You can contact them from the details provided on their page and clicking on Roku customer support option. They will help diagnose the issue and give you the required fix
- Make sure you haven’t run out of your subscription on the Amazon account!
- The final step to eradicating the problem would be uprooting Roku firmware entirely and doing a factory reset. This would clear all your previous data on Roku. So, make sure you have tried all the above steps before attempting this one. but don’t worry, it makes no changes to your data in the streaming channels.
It’s your prime time
It’s often noticed that if there are more people sharing the same account, the application glitches. Often these streaming devices are shared to reduce costs but make sure you adhere to a maximum number of people policy. Your friends and family are important but so is your prime time! So, if you find regular glitches, change the password. There are also many articles and customer forums where people discuss various problems and solutions they face so if you find anything similar to what you are facing, it would be of great help.
Roku Recheck
If everything else is working great and none of those steps seem to be working, it’s time to consider the device looked at by a professional. Get the device to the nearest service center and let them take a gander at it. This should most definitely solve the issue. You can find these service centers by going to the Roku website or contacting their customer support
I hope this answers all your questions and your prime account on Roku works in no time! Happy binging!
Frequently asked questions
- How do I add Amazon prime channel to my Roku device?
Go to home and select channel store, in the results search for amazon prime video and add it
- How do I log in to my amazon prime account?
Go to the application, enter your credentials and sign in. make sure you enter the 6-digit security code emailed to you.
- How to update Roku?
Make sure you check the ‘Auto-update’ feature but if it’s unchecked then go to your system settings through the home option and check if there are any pending updates.
- How to extend my amazon prime subscription?
Go to your account and click on the ‘Manage your application’ option. Select the package you want, save your credit/debit card info, and click enter. Make sure you have a monthly reminder to know when your subscription expires.
