To use a vehicle for a long time, it is important to maintain it well. There are chances when we miss out on taking care of some of our vehicle’s parts. That’s why it is important to be careful while purchasing any of your car parts or repairing the existing one. In the case of tires, you need to be extra careful to purchase the one which has long warranty coverage. In case of a carelessly purchased tire, you may end up spending extra in the coming years. This article delves deep into the warranty scheme of Continental tires. Continental tire warranty.
INTRODUCTION
Continental AG is a Germany-based multinational company. It is globally acclaimed for manufacturing auto parts like brake systems, interior electronics, automotive safety, etc. The automotive company has divided its operation into six different divisions. These divisions include parts like Chassis, Powertrain safety, Tires, ContiTech, etc. The company is not only focused upon cars, but it also focuses upon cycles, motorcycles, etc. It is also involved in the manufacturing and selling of other brands including Viking, Gislaved, Matador, etc.
THE TOTAL CONFIDENCE PLAN
Continental company provides its tires warranty scheme under the name, ‘The Total Confidence Plan. Unlike other tire companies’ warranty plans, this one ensures a hassle-free and safe replacement of tires. The warranty plan allows the customer to replace the tire even when it is worn out due to an accident.
With a lesser number of terms and conditions, the plan provides a wide range of cover to Continental tire customers.
THREE YEAR FLAT TIRE CHANGE
To provide a firm and foolproof assurance of tire safety, the Warranty plan assures of three-year flat tire exchange. Even if it is a case of an accident, road hazard, the customers can easily exchange their flat tire. No matter, how you have got your tire flattened, the plan will cover it. Be it a large pothole, or sudden puncture, the company will also provide you emergency assistance.
This feature of the warranty plan is a part of the company’s road assistance program.
To avail of the benefit of this feature, customers have to register themselves with Continental to activate this program.
After the registration, the customer will be notified about the plan via email.
Now that you are registered, you can call the company’s live agent in case of any emergency tire flat. The company’s service personnel will reach out to you immediately. If you have a stand-by tire with you, the service person will also fix it for you.
Moreover, the vehicle will be towed in case of multiple flats.
While the service person will be doing all this, you don’t have to worry about the cost, because it is free! However, you might have to pay if the tire repairing charges exceed $200.
ROAD HAZARD COVERAGE
The plan also provides 12-month long road hazard coverage to the new tire owners. As per the warranty plan, if you experience a cut, rupture, or any other damage to your tires, then you can replace them without any cost. To avail of the benefit of this feature, the purchasers need to keep their original receipt and proof of purchase with them.
LIMITED WARRANTY AND ADJUSTMENT POLICY
The total confidence plan also has some benefits and cover for the purchasers who have crossed the 12 months. After a year of purchase, the tires come under the limited warranty and adjustment provision category.
With a 72 months warranty, this provision ensures a discounted rate of the new tire, in exchange for the old and worn-out tire. The discount is decided based on the remaining life of the worn-out tire.
There is a certain method to calculate by multiplying the percentage of the usable tire are worn out by the Dealers’s Price.
MILEAGE WARRANTY
Continental Tire purchasers are also provided with a Mileage warranty. Under this program, most of the models of Continental tires are provided with a warranty up to a limited distance coverage. It is worth noting, that some of Continental’s tires are not liable to this service. For example, there are Extreme Contact DWS tires, the company’s this brand tires are liable up to inflation, rotation, etc.
CONCLUSION
Continental tires are known for their variety and extreme quality. The product gets its uniqueness from Continental Tires’ The Total Confidence Plan. The company has opted for some of the most unconventional benefits for its customers. From three-year flat road to road coverage, the company has made sure to take care of its customers in the long run.
Customers can also call for assistance in case the tire of the car got ruptures or is damaged in a sudden condition. After the three years flat tire exchange warranty program, customers will be still eligible for the Limited Warranty and adjustment scheme of the policy for the next six years.
