Introduction:
Are you excited to read the topic Samsung Loyalty Program
Customer loyalty is crucial for any business. Unless your customers look forward to dealing with you again, you can’t have a sustainable business. Therefore every brand tries to come up with strategies for further promoting this loyalty, one of which is a loyalty program. Popular mobile phone brand, Samsung also hosts a loyalty program which is worth knowing.
So in this article, we will look at what a loyalty program is, what are special features of Samsung’s loyalty program and how you can earn maximum benefit from this loyalty program.
What is a loyalty program?
A loyalty program refers to a series of rewards, incentives, discounts, cashback, and other such ways used by businesses to get customers and persuade existing customers to shop more from that brand. The rewards and incentives that the customer will get increase as they increase their shopping from that brand.
The list of incentives, that you can expect in a loyalty program are:
- Information in advance about the new products or models launched by the company
- Merchandise
- Free shipping
- Gift cards
- Vouchers
- Discounts on newly launched models, and much more.
Benefits of loyalty program for a company:
- Customer satisfaction increases when they get rewards for more purchases.
Features of Samsung’s loyalty program:
Samsung is a popular mobile phone brand and it has also launched a mobile payment method by the name of Samsung Pay. The loyalty program of Samsung, Samsung rewards is considered as one of the first loyalty programs for mobile payment. Samsung Pay app was started in the year 2015.
The unique features of Samsung’s loyalty program are:
Worldwide popularity:
It is accepted for mobile payments all over the world.
Variety of methods:
You will have the option to pay through a wide variety of payment methods.
Ample rewards:
Samsung rewards pay you ample rewards on the purchases you make through the Samsung pay app. You will earn points for every purchase made through the app which can later be converted into gift cards and cash vouchers.
Hassle-free process:
You don’t need to bring your cards, cash, or other such things for buying the new smartphone models because they are already present in a single app. The app even does away with the requirement to carry E-cards or coupons for availing benefits on the next purchase.
Easy to use and register:
Samsung pay app is easy to use and you can register easily on the website or by downloading the app.
Interactive interface:
Another unique feature of the loyalty program is the interactive interface. You will see a division of points into four separate tiers when you open the Samsung rewards. The first level gets cleared when you become a member. For reaching the second stage (i.e. Silver level) you will require five purchases per month.
As soon as you reach twenty purchases in a month, you will earn three times more points and reach the golden stage.
If you are still not satisfied with the points, go and make thirty purchases in a month and become a platinum member, earning around four times more points and quicker rewards.
This four-tier system further motivates Samsung users to use the app while making purchases so that they don’t miss out on the multiplier effect.
Diversification of services:
The loyalty program of the Samsung, Samsung rewards is also special because it helps the Company to diversify its services and earn from alternate methods.
Simple verification process:
when you go to make a purchase, the verification of your identity is done through a simple OTP message on your registered number. So you can expect the process to be hassle-free and quick.
No limit on the cash points:
You must have seen that the companies while redeeming your cash points require for a multiple of hundred. But Samsung pay doesn’t have any such requirement. You can redeem points anytime, at any point count.
How to register in the loyalty program?
If you want to join a loyalty program, you have to fill in your personal information on the website. After filling in the details, you will get a membership card or a numerical ID, or another similar identifier. Whenever you make a purchase, use this unique identifier to avail the benefits.
To use the Samsung mobile pay app, first, install the app on your phone and sign in to the Samsung account. Make the app secure by adding a pin and finger lock. Then you have to add the snaps of your card and fill in other details like a signature for using the app. You are good to go shopping and earn ample rewards.
For purchasing through this app, open the app on your phone, fill in the password or unlock with your finger. Tap on the card or payment method you want to use and process the payment. After the success of the purchase, you will receive some cash points (usually ten points are given for a single transaction). These points will then fetch rewards in your Samsung account in the form of gift cards, merchandise, offers on Samsung products, and much more.
Rounding up:
Samsung products have already established a unique and dominant position in the market. With the coming up of the Samsung loyalty program, Samsung Rewards, this position will become more robust. The app has set a bar for a desired mobile payment app and is becoming popular among smartphone users. This loyalty program is expected to help the company in increasing its market hold and pose tough competition to the competitors.
