Introduction
Are you excited to read the topic Fred Meyer Jewelry Return Policy
A return policy is a set of terms and conditions given by the retail store or a manufacturer of a product to the buyer to return the product in case of any reason indicated. The policy states the conditions under which the product can be returned, how, where, when, and why the product can be returned. This enables the customer to have trust in the products being sold by a retail store or the manufacturer.
All the customers that purchase their jewelry from Fred Meyer jewelry store either online or onsite are made aware of the existence of the return policy available to them in case they would like to return the jewelry. The customer needs to read and understand the policy and in case they would like to return the product to Fred Meyer, they should abide by the terms stated in the policy.
First, a customer needs to communicate with the store to be informed on the processes to be taken for the jewelry to be returned.
Customers have various reasons as to why they would need to return jewelry to Fred Meyer.
The following are some of the reasons.
Resizing
A customer can return the jewelry, especially a ring that does not fit the finger to have it resized or exchanged.
Damaged
If a customer orders jewelry and for any reason, it arrives damaged the customer has a right to return it for exchange or refund.
Exchange
A customer can return the jewelry for it to be exchanged by another one that the customer prefers. Fred Meyer gives customers up to 90 days from the day of purchase to return jewelry to a store near them for exchange.
Cleaning/ polishing
A customer that bought jewelry from Fred Meyer can return it in case it needs to be cleaned or polished if it has lost its original shine.
Unsatisfied customer
A customer who purchased jewelry from Fred Meyer but on arrival was not satisfied for any reason can return it within 60 days from the purchase date.
Return period
The following are the periods of returns for different jewelry in Fred Meyer
Jewelry trade-ins take place within 60 days from the purchase date and the customer must include the sales receipt or else the return will not be accepted.
Watches not worn or resized are to be returned within 30days from the purchase date
The return of loose diamonds should happen within 30 days from the purchase date including the packing slip and certificate. The certificate is only required if the jewelry came with it and the customer must keep them safe in case of such a situation.
Fred Meyer allows customers to exchange gift items for gift cards or jewelry. This allows customers to have a choice of getting what they would want than having to get what the store chooses for them.
Terms and conditions of Fred Meyer return policy
Customers who purchased their jewelry online are required to return them to the online store or any of the nearest Fred Meyer stores.
A customer should include a packing slip and certificate that came with the jewelry when returning the jewelry or a fee of $200 will be charged.
An unworn watch is to be returned within 30 days from the day of purchase. Fred Meyer store will have to check the watch to make sure it is in its original purchase state and no alteration has been done on it.
If a customer wants to return their jewelry bought online because of resizing, they should return to any nearest Fred Meyer store within 90 days from the day of purchase or 60 days and place a new order
Fred Meyer does not refund customers’ payment for resizing and shipping hence the customer should be ready to incur such costs.
Online return process
To return a product online, follow the steps below:
Open the Fred Meyer website.
From the website, select order status/ returns or download return request forms.
Fill your last name and purchases order number on the order status or return request forms
Check the box of the item to be returned, the quantity of the product to be returned, and the reason for the return of the jewelry
An email is sent to the customer email provided during ordering. Follow its instructions to process the return for your specific jewelry referring to the document.
Conclusion
Customers prefer stores or manufacturers that have a return policy as they get to return their products if something happens to them. The policy makes customers trust more on the store and its products but the customers have to clearly understand the terms and conditions stated before they return the products. For Fred Meyer jewelry store, the return policy provides them with return businesses and referrals once the customers are satisfied by the services they have been offered hence increasing their number of sales and the number of loyal customers.
