Amazon is among the most popular online marketplaces. It is an American-based multinational e-commerce and cloud computing company. Users can directly buy items from Amazon or third-party sellers through Amazon. Amazon orders are delivered using courier services worldwide. It also sells its line of technology products such as the e-reader Kindle. Let’s learn about ‘Amazon HR Policies’.
It emphasizes e-commerce, AI(Artificial Intelligence), cloud computing, and many more. It is one of the famous big five companies in the US in the information technology industry. The main purpose of the company is to repeatedly increase the line of customer satisfaction by making use of advanced technology and the internet to enable the customer to explore and purchase anything and entitle the business and content creators to boost their success.
At Amazon, you have the opportunity to build your career so, whatever you are interested in, whether it is being a generalist or being a program or project manager, you have the chance to do that. There is a limitless opportunity if you are interested in leadership development and learning and developing programs. There are opportunities such as program project managers. Even things like aces, they have an HR aces team which is essentially like a six sigma team but specific to HR.
The main work of HR Managers is to hire and give proper training to their employees and have the proper recruitment policies such as employee benefit programs and many more activities that are framed by the HR Manager.
HR Policies of Amazon:
As Amazon has an elongated chain of the retail section which is spread across all major countries of the world so, they have a lot of workplaces in each country and therefore it becomes necessary for the company to take care of certain points which have helped them in implementing the Human Resource Policy across the world.
These includes:
Hiring at Amazon ( ie. Recruitment and Selection)
HR never uses conventional methods for hiring employees. They prefer online interview sessions or telephonic interviews. If they feel like the interview is good and the person is confident enough to answer them then, they ask for the face-to-face interview round which is to be conducted by the HR team. One of the most important things is that they are never interested to know about the interviewee’s experience whatever they have done to date before joining Amazon. The basis for recruiting is talent and the work potential of the applicant.
Workforce Training Management
Training is a crucial stage in Human Resource Management. Through training, the upcoming productivity can be ascertained and analyzed. The main area of focus is on building skills and incorporating work potential in their employees. For this, the Human Resource team works hard enough to ensure that the best knowledge reaches every employee.
During the training period, the HR team provides comprehensive information about their business functions related to the employees. Even the employee is introduced to the upcoming goal while ensuring that the employees become able and multi-talented throughout the training.
Assessment of Employee Performance
As it is a leading brand, it becomes necessary on its part that the performance of every employee is monitored from time to time.
The performance of all the employees is being examined to ensure that the most skillful and one with excessive work potential occupies a good position in the company. Even the employees who have reached their targets and have given superior work performance are honored by the Amazon HR team.
Reward Management
Every year, a meeting that includes senior authorities with the HR team is held. This meeting concerns the examination of the performance of all the employees and rewards the worthy.
Legal and Ethical matter
In every company, the employees are assured financial security with fundamental work rights. In the case of Amazon, the legal matters related to the employees are taken care of by the HR team. When a company wants to achieve success in the long run, ethics plays a magnificent role. With work ethics, an employee will be able to do multi activities connected to their work whereas, without work ethics, even the short-term targets and projects can get disrupted.
Work span and diversity balance
Amazon has many employees coming from various backgrounds. They may have a different language, culture, and many more. So it is the responsibility of the Amazon HR department to set them in an organized manner under one roof. Amazon solely takes the responsibility of resolving its employee’s issues through its HR team.
Employee Relation
Amazon always tries to maintain a superior degree of transparency at the workplace as employee happiness is what they think is more important. Amazon motivates its employees on every step towards their professional careers and allows them to build up their inactive qualities.
Customer-Centric Approach
Amazon provides a platform that connects both sellers and buyers. Amazon’s HR department tries to encourage the employees to increase sales.
Conclusion:
All these aspects have somewhere contributed towards increasing productivity and being one of the reasons behind the successful journey of this market giant company.
Being a multinational company, the Human Resource policies may be similar to other companies but Amazon stands out in the arena of hiring the candidate and maintaining employee relations.
