Disney plus is one of the most popular streaming services in the U.S. It has a range of shows to entertain any person with any preference. But, what if you are facing problems while opening the said app on your TV? Let’s know about Disney plus not working on samsung tv.
Disney Plus is a service that can be viewed from many gadgets including Television. Samsung TV is one of these television devices from which you can open and view the app. However, at times, you may face some issues with opening it on your Samsung TV. What would you do then? Let’s know about what to do if Disney plus not working on samsung tv!
Why is Disney plus not opening on your samsung TV?
Samsung TV usually has many features and services to provide its customers. Disney Plus is one of the streaming services which you can easily view through this TV.
However, many problems do have a chance of occurring when a customer is trying to view Disney plus on Samsung TV. You may face a black screen or get hung up in buffering. At times, you may even face issues installing it!
However, no matter what the issue is, here are a few tricks and tips that might come in handy if you are in a dilemma of what to do! These tricks could be turning off and on your TV or internet connection, resetting the smart hub, clearing the app’s cache, etc.
What to do if you are facing black or blue screen problems while opening Disney Plus on samsung TV?
Facing black or blue screens is one of the most common problems that one might face while using Disney Plus on Samsung TV.
Usually, whenever you open the Disney Plus app on your Samsung TV, there will be a display of the blue or black screen for a few seconds. However, if the duration of this visibility is more than just a few seconds, then it could be an issue that you need to sort out.
To do this, you need to take your remote and press the ‘Home’ button followed by selection of ‘settings’. After that, click on ‘self-diagnosis’ and ‘Reset smart Hub’.
Keep a note that you are aware of your login details as after doing the above-mentioned steps, you have to reenter these details.
Not able to run the Disney Plus app on your Samsung TV?
Even though Disney Plus is an app that can be viewed via Samsung TV, at times, due to Samsung TV being an old version may not support the app.
Hence, always make sure that your Samsung TV is a device bought after 2016 so that it can easily support the app.
What to do if you are not able to install the Disney plus app on your Samsung TV?
Disney Plus is an app that requires installation. It is not something that you can readily find in your Samsung TV as it requires individual kinds of subscriptions.
Installing these apps may require a good internet connection at times, hence always make sure you have one.
Still, if you face a problem with installation, you can disconnect the primary source of your router or modem and reconnect it after 5 minutes so that the system will reboot.
The problem of not being able to open Disney plus even after installing it:
Usually, when you are able to install the Disney Plus app on your Samsung TV, you should be able to open and run it without any issues. However, if you are not about to do so then you might have to delete the app and reinstall it!
Just press your remote’s ‘Home’ button. Once you press it, go to ‘apps’ and select ‘settings’. In settings, go to ‘Disney plus’ and click ‘delete’. Once your app is deleted, you have to go to ‘Apps’ and reinstall it.
How to sort out the buffering issue?
Buffering issues tend to irritate almost every viewer and customer no matter what or where they are watching. Viewers of the Disney plus app may face the same issue, however, the buffering usually stops within a minute or so.
But if it takes more than that your Samsung TV may show the indication of buffering timeout. If that happens, it would be advisable to close the app and turn off your TV for some time and turn it on later.
If the situation is still the same, then have a look at your internet connection or restart it.
How to clear Disney plus’ cache on Samsung TV?
In order to clear the cache of your app, you need to press ‘Home’ on your remote. After that, go to ‘Settings’ > ‘Apps’> ‘system apps’.
Once this is done, click on ‘Disney Plus’ and ‘clear cache’. Click on ‘ok’ and your app’s cache is cleared!
Conclusion
Samsung TV is one of the devices where you can view the Disney Plus app whenever you want as long as you have it installed. However, at times, you may unwantedly face some issues while running this app.
At those times, you can try tricks like clearing the app’s cache or resetting the internet connection or smart hub. If you are facing any specific problem, you can always follow the methods mentioned above and see if it works!
