Kohl’s Shoe Return Policy-Explore More About It

When it comes to buying footwear, one thing that stands out in our minds is whether the store’s return policy is beneficial or not! Since footwear is prone to run small or shrink, manufacturers must provide customers with a well-functioning return or exchange policy. Kohl’s is regarded as one of the most-renowned department retail stores in the United States; let us see what this Kohl’s Shoe return policy has in store for you!

Returning Footwear at Kohl’s

As regards the shoe return policy at Kohl’s, it is fairly believed to be one of the best and hassle-free return policies. Let us look at the terms and conditions that you have to keep in mind while returning the pair of shoes that you don’t wish to use anymore.

1. The pair of shoes should be placed in their shoebox along with the receipt.

2. Although the shoes should be in unworn condition, the store also tends to accept returns even if the product is worn or washed. 

3. Nevertheless, if the store finds that the shoes are heavily worn out, then they might cancel your return request.

4. While earlier there was no time limit on returning an item, now, the store has imposed a 180-day limit on the return of all purchases, except premium electronic devices.

How important is the Receipt in Returns?

If you keep all of the above points in mind and fulfill the criteria, then you do not have to think twice regarding the return of your pair of shoes! However, if you do not seem to find your receipt, which is a vital step to consider, you can go to the store. An employee will look up your transaction made within 6 months. In rare cases, if you do not find it even then, then you are bound to receive a Kohl’s Merchandise Credit or a corporate-issued refund. Bear in mind that in such cases the return amount is usually the lowest sale price of the product within 13 months. 

If you somehow fail to provide your receipt, you can also look for your shipping invoices, credit card statements, or your personal information for online purchases.

Kohl’s General Return Policy

Kohl’s has quite recently made amendments to its former ‘forever’s policy,’ wherein there was no time limit imposed while returning an item that did not meet your expectations. However, you do not need to worry. Below is provided their latest return policy and simplified it as well for your use!

Some important terms and conditions posed by Kohl’s return policy are:

1. Contrary to the earlier policy, now you can bring in the item that you wish to return only within 180 days of its date of purchase. The only exception is premium electronic devices; you can return these within 30 days or a month from the date of purchase.

2. You can return online orders! You can do so either in-store or by mail. However, if you purchase an item from the store, then you are not liable to send it back via mail.

3. One of the most advantageous terms and conditions of this policy is the fact that you can even return the product if it is used or worn a bit! 

4. If you buy a Kohl’s product from one of its certified partners, you can take the said product back for return to any local Kohl’s store.

The Process of Return

Now that you have been provided with all the terms and conditions, let us get a glimpse of the process that you need to follow while requesting a return. 

As regards in-store returns, keep the following points in mind:

1. When going for a return, you should know that returning an item in person is quicker than returning it online. You can also go for an exchange instead of a return.

2. All you have to do is go to a nearby Kohl’s store.

3. While visiting them, be sure to carry the item and the receipt with you.

4. Once your return is accepted, the store will give you the amount of the product. 

Below is the process you can follow if you are considering making an online return:

1. Sign in to your Kohl’s account and click on Order History.

2. Look for your online receipt and print it out.

3. Fill in the return form that you were given while purchasing the item.

4. Put the item in a box along with the receipt and send the box to the address mentioned in the return form.

Conclusion

When it comes to buying your favorite pair of shoes, it becomes quite essential that they meet your expectations. However, if they don’t, you do not need to worry! At Kohl’s, the return policy is lenient and convenient, so even if you have worn the shoes a couple of times, you can still request a return or exchange. Besides this, you can always follow the above mentioned process  when returning a Kohl’s product. 

Frequently Asked Questions:

1. What if I cannot find the receipt?

If you cannot seem to find your receipt, you can go to the store and have your order history checked. You can also use shipping invoices or your credit card statement as proof.

2. Can I use DoNotPay to return a Kohl’s item?

Yes, you can.