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Oakley Is a sports and equipment company based in Foothill Ranch, California. Oakley is a subsidiary of an Italian company that operates in Paris known as Essirol Luxottica. Oakley develops and manufactures sports performance equipment such as ski goggles, sports visors, sunglasses, watches, apparel, backpacks, Optical frames, shoes, and many others.
Despite making many kinds of accessories, the company is famously known for its Sports and Performance sunglasses. Customers internationally love Oakley sunglasses because of their design, innovation, the durability of their lenses and frames.
Now that we know more about Oakley, let’s get to our main question today is;
Who does Oakley use for shipping?
Oakley uses two shipping companies namely; United States Postal Services (USPS) and United Parcel Service (UPS). Once the purchase is complete, one of the shipping couriers will deliver your order to you.
What we will be discussing further?
- Oakley shipping rates and Policies
- Oakley Return Policy
- Frequently Asked Questions
Oakley Shipping Rates and Policies
Oakley offers different shipping options plus all shipments are insured. However, in rare circumstances shipment may be delayed due to unforeseen circumstances. Oakley ships to 50 United States and US territories, Puerto Rico and Guam which are US territories. Unfortunately, Oakley does not also ship Internationally.
Below is a breakdown of shipping Times and Rates available at Oakley
Green shipping for standard eyewear, apparel, or equipment. The shipping is free of charge and takes approximately 7 business days.
APO/FPO Standard Shipping is free of charge and takes 14 business days.
Prescription shipping only applies to prescribed eyewear. The prescription shipping is free of charge and it takes approximately 8 to 10 days.
Express shipping applies to eyewear apparel or equipment. Express shipping takes approximately 2 business days, and it costs $14. For customers who purchase Oakley custom products, it takes approximately 6 working days free of charge.
Lastly, Oakley offers expedited shipping which will take approximately 3 to 5 business days for standard eyewear, apparel, or equipment. The shipping fee will be $8, but an exclusion applies to products over $100. If your item is over $100 the shipment will be free of charge.
More Details on Shipping Policies
For APO/FPO addresses, all shipments will be sent through the standard service level. Once the order has been shipped it will take approximately 14 working days for delivery. However, it could take longer depending on your location.
Before shipping commences, please allow the custom order team an extra four days to build your custom creation to your liking before shipping. This also applies to prescription glasses which require an allowance of 5 to 7 business days to ensure that your lenses are created and a high-quality prescription glass is delivered.
Once the order has been shipped, expect a confirmation email that specifies which Carrier was used, and the corresponding tracking numbers. Additionally, note that items in your order may ship from different locations. Click here to check your order status.
Oakley Return Policy
Oakley is determined to ensure that customers are satisfied with their purchases through the return policy. The most important rule is that the purchase is returned in its original condition. Also, the original packaging is new and saleable. In short, the returned product should be in the same condition that you received. Oakley accepts Returns Of orders purchased from oakley.com.
The additional return conditions include:
- Nonrefundable shipping costs
- Custom items cannot be returned
- For customers in non-US territories such as Guam or Puerto Rico, products will need to be packaged and shipped with a carrier that provides tracking services and insurance.
- To submit a return you’ll need to submit an online return request form. Choose your return method for instance UPS. Handover your package to UPS and wait for an email confirming your successful return and refund. Lastly, wait for 5 working days for the refund to reflect in one’s account.
- For returns to a store, you need to do a search for the nearest Oakley store in your location using the store locator and then bring the product in its original condition and a proof of purchase and Oakley will help you receive a complete refund.
As we have discussed, Oakley uses USPS and UPS for shipping. Once your order is ready, the Shipping team will send you an update on which shipping company they used and the tracking details on your email. With Oakley, your order can be shipped faster or in any package an individual prefers. And if by any chance a buyer is not satisfied with the purchase, a return policy exists to ensure you are satisfied with the product.
Frequently Asked Questions
- What is the appropriate way to clean my Oakley lenses
Use an Oakley lens cleaning kit or an Oakley micro bag. Avoid using other chemicals or solvents or cleaning kits Because they have not been tested On Oakley lenses and they could damage your lenses.
- Can I place a prescription order or warranty claim with Oakley?
Absolutely! Place your prescription order or warranty claim using an Oakley prescription dealer that is authorized. Use oakley.com to locate the prescription dealer in your location using the Oakley store locator.
- How many days will it take for a custom product to Arrive?
It will take approximately 7 working days for your Oakley custom product to be assembled to your preferred specification and then it proceeds to the international shipping team en route to you. Please note that the time may vary depending on the product that you ordered and the time of year.