Pep is a well-known retail company. Their main branch is situated in cape town in South Africa. This company was founded in 1965. Pep is one of the largest retailers in South Africa. They have their business spread all over the world. People from the United States also love their retail service. They sell all types of products under their retailer corporation. They have expanded their business to 11 more countries including the United States of America. People in America love pep products for their good quality. As a huge retailer, they offer many discount policies and many features. Pep offers an easy return and refund policy to their customers. Let us discuss the Pep cell phone return policy.
Does pep cell have a phone return option available?
Well, pep cell has a phone return option available. Not only the phone but also the other products sold by them have a return option available. Whenever you return a product to the company after buying you have to follow the company’s terms and conditions. So, to return the phone to the pep cell you have to follow their terms and conditions.
We have gathered some reliable information and procedures for the pep cell return policy. To know more about the pep cell return policy and the working process go through the article given below. Hope this article will help you to know more.
What is the period to return a phone to the pep cell?
Firstly when you return a product to its company you have to know the limit of the period to return the product. If you are not satisfied with the pep cell phone or other cell product then surely you can return it. The allotted return period to return a phone in the bell return policy is 7 days. Yes, you can return the pep cell phone within 7 days from the purchase date. Currently, for the COVID pandemic situation, they extended the period of a return date.
How can you return the pep cell phone?
It’s very easy to return a phone to the bell. Follow some simple steps to return the phone to the pep cell.
- Place the device and the manual accessories with the invoice bill in its original packaging. If you lost the original package then place it in a safe box.
- You can contact them or visit their nearest outlet to return the cell phone.
- Send the package safely to any cape town Post outlet. There you don’t have to do anything from there they will take care of the return process. A return confirmation mail will be sent to you from them.
Does the pep cell refund money for the return phone?
If you are a cell phone buyer in pep then it will make you happy to know that pep does refund on return of purchase. If you are not satisfied with your pep cell phone then you can easily return it. The pep retailer will refund you the full price money of the cell phone. At the time of return, they will inspect your phone and bill. If it meets their terms and conditions then they will approve the refund. They will pay you the full money for the same method of your purchase.
If you used a card at the time of purchase then the refund will be dependent on the card issuer policy. Please note that you have to return the phone within their allotted time under their return and refund policy otherwise they will not refund you the money.
What are the terms and conditions for returning the phone to the pep cell?
Pep cells have some terms and conditions for the return and refund policy. To return a cell phone the buyer must have to follow pep’s terms and conditions. Though the exchange on Cell phone exchange is not offered by them, they return and refund the money to the buyer. The following terms and conditions have to follow to be eligible for the return policy.
- The product must be unused by the buyer
- The product must be in good condition at the time of purchase
- The receipt or bill will be available with the product
- The product tag must be patched with the product
- The buyer has to return the unused phone in 7 days from the day of purchase
How does the refund policy work?
They accept the return policy within 7 days of purchase. You have to follow their terms and conditions to get a refund. For card users, it will take some time to get a refund because of the issuer’s policy and protocol. After a successful procedure, you will get your money transferred into your account.
Conclusion
Returning the phone to pep is very easy. So you don’t have to worry much about that, just follow the terms and conditions.
