Nike one of the largest sportswear retailers formerly named Blue Ribbon Sports is eminently known for its active wear, footwear, and equipment. With a market capitalization of $190.34 Billion and more the 1000 stores globally, Nike is the world’s 54th most valuable company. In the list of Global Top 100 Brands, a meticulously crafted list of well-known brands Nike is ranked #7 as rated by Nike customers. Nike is not only known for its ‘Swoosh ‘logo and “Just Do It “slogan but is also praised by millions of customers for its user-friendly customer service and Nike Refund Policy both online and in person. Let us know more detail about ‘Nike Refund Policy’.
With millions of people buying Nike products both online and in-person, some may have a better experience with Nike products, while others may have a bitter experience. Some customers may have a bitter experience with Nike products due to:
-Unavailability of size
-Unmet Product expectation
-Product does not Fit Correctly
-Damaged or defective Product
If you have a bad shopping experience at Nike online or physical stores due to the above-mentioned reasons, you’ll feel relieved to know that Nike provides a simple return and refund policy for all its customers around the world that is the reason Nike has a customer loyalty of 82% according to comparably.
Nike Refund Policy:
Nike provides a 60-day return policy on all the purchases made from Nike.com, Nike apps, and all Nike stores around the world. You can return the products bought (except some items) within 60 days for any possible reason even you can still return the products which are unworn and unwashed after 60 days and claim your refund. There is an exception to Nike’s return policy you have to return AppleCare+ and Apple watch Nike within 14 days of the delivery date if you want to claim a refund.
According to Nike Refund Policy Following are the Products that cannot be returned:
- Products Purchased at the Nike clearance store are non-refundable.
- Gift Cards are non-refundable
- Products tagged as non-returnable are non-refundable.
Nike provides such a user-friendly refund policy that you can even return a product you had for more than 30 days but less than two years and can ask for a refund. Furthermore, if you buy any item from one of Nike’s retail stores you just need the receipt to return the product and claim the refund. You don’t need to provide the receipt to claim your refund if you already are a Nike member, your email address will do the job.
Purchases made online from Nike.com should be mailed back to the company to claim the refund. Nike also provides an exchange on purchased products whether you want a different size, color, or even a completely different style. You can exchange your purchase within 60 days simply by visiting a nearby Nike retail store or by contacting the customer support team.
Nike will provide you with a complete refund once the return is processed and notify you with an email. It may take up to 10 days for the funds to show in your account. Furthermore, you can receive your refunds in 24 hours if payments were made with a Nike gift card or product voucher.
You can also return or exchange a gift you bought online from nike.com. Take it to Nike retail store and get in-store credit for your next purchase or you can exchange it.
Frequently asked questions
1- Can I return an item purchased from Nike retail store?
Yes, you surely can just take the item you want to return to the nearest Nike store.
2- Do I need a receipt to return the product at Nike retail store?
The quickest way to return a product at Nike retail store is to provide the original store receipt, but due to any cause if you have lost the receipt you have the following options:
If you are a Nike member and able to provide your membership email address you can have a full refund of your original payment.
You will still be able to return the unwashed and unworn items even if you fail to provide the receipt or Nike membership information. Nike will give you an in-store credit for the current price of the product and also help you with an exchange.
3- Can I check the status of my claim?
Go to nikecalims.com and check the status of your claim.
4- How long does it take for the funds to appear in a bank account?
Once Nike receives the product company will refund your original amount within two working days and notify you with an email once the refund is issued. Bank may take up to 10 days to process and show your funds in your account.
5- If I am unable to pick up my online order from Nike retail store will I get a refund?
Yes, Nike will provide you with a complete refund if you were not able to pick up the product in 30 days.
