Amazon is considered the biggest retailer in the world. However, this does not mean the company is perfect. Like every other company, Amazon makes errors. These issues include sending out incorrect items, goods being damaged, and sometimes, packages not getting to their destinations. If you ordered an item using Amazon and it has not been delivered to you but it shows delivered on the website, it is advisable not to panic as this happens rarely but can be fixed. Also, know What Does It Mean When Your Amazon Order Says Delivered But It Is Not Received?
What Does It Mean When Your Amazon Order Says Delivered But It Is Not Received?
If your order from Amazon says delivered but you’ve not received it, there might a couple of issues causing this. Firstly, due to various logistic issues, the package might not have arrived even when the indicated time of arrival has elapsed. Also, the error might be a result of the tracking information you filled in. sometimes when filling in tracking information, we make slight errors and due to this, our orders might get delivered to the wrong address or not delivered at all. There are other reasons why orders might indicate ‘delivered’ but not yet received. These reasons are given below.
Reasons Why Orders Might Show Delivered But Not Received?
Sometimes, the tracking information has not updated on time to show where the package is currently at. Packages may also be delivered late by carriers. Packages have been delivered as late as 10 PM and this might make the buyer think the packages did not come at all. Errors might have been made while the input of your shipping address. It is always advisable to check your shipping address before submitting. The packages might also have been delivered to your neighbors. Sometimes, you might select delivery to your neighbor on your delivery preferences. When this happens, you can approach your neighbor and enquire if any delivery had been made. Also, the delivery agent might have handed over your package to your neighbor by mistake. This occurs when the agent gets the area right but gets the address wrong. Well-thinking neighbors will understand the mistake and direct the agent aright or hand the package directly to you. Other neighbors might not realize the package isn’t theirs until they’ve opened the package. Sometimes, Amazon collaborates with USPS to deliver packages. This is more common with third-party merchants. When an issue arises with your order, you might be told to reach out to the third-party seller. Your tracking information will be needed. This will help them determine if there were any problems with the delivery. Sometimes, factors such as inclement weather might delay packages.
Amazon might also deliver to another location around your home aside from your front door. There has been a decrease in the delivery of items to people’s front doors or porch. This is because there have been incidences where packages have been delivered and then stolen from these locations. To prevent this, Amazon drivers have resorted to delivering packages to places less obvious. Although this means the package is in a safer place, it also makes it harder to retrieve the package. If the backdoor of your residence is accessible, packages may be delivered there. Packages may also be dropped near or inside your garage. If the package is small enough to fit into your mailbox, it might be put there. To make delivery easier, you might get a locked box. Locked boxes have codes or keys that you can give to your delivery driver. When the driver arrives, they can place the package in the box and lock it.
How To Prevent Delivery Issues?
Seeing that your order indicates that it has been delivered but you have not received might be a means of frustration. There are however measures that can be taken to prevent the occurrence of this phenomenon.
Make judicious use of the delivery instructions: When you order an item from Amazon, there’s an are provided for additional delivery instructions. Most people pay no mind to this area but it is advised not to leave this area blank. Adding further information such as the availability of a lock box or the code to the garage can help make the delivery of your order easier and smoother. Describing your house in detail might also assist the deliveryman in making the delivery to the right place.
Cross-check your shipping address: It is essential to verify your shipping address before hitting ‘send’ as one mistake can see your order to end up at the wrong address. Technical errors might also occur and this might see your order sent to the wrong person.
Ask for a signature: Although not all carriers have a provision for a signature, it is advisable to ask for one for your order. This makes it compulsory for a signature to be affixed to the delivery before the delivery can be completed. This might mean you have to be available to sign off on the package but it ensures the package is received by the right person.
Using a lockbox: This helps secure your package but it works with and depends on the trust you have in your delivery driver. The key or code can be shared with the driver and when the delivery has been made, you can retrieve your package.
Using a receptionist or doorman: It might not be logical to use a lock box especially if you live in a condo or apartment. Most condos and apartments employ the services of receptionists or doormen and these can help receive your package or even help in signing for the order.
Conclusion
While Amazon is associated with providing top-notch order services, it is not infallible. A Google search will reveal that a lot of people have expressed the same concern regarding orders that have not been received but show that they’ve been delivered. This is no cause for alarm even if the order might have been placed several days, weeks, or probably months ago. Amazon doesn’t charge credit cards until the order has been confirmed and the order can also be canceled on the website. However, there are steps to take to ensure that the amazon order has indeed been delivered.
Frequently Asked Questions
How does Amazon calculate shipping dates?
Time taken for orders to get to their destination is dependent upon the selected shipping speed. Transmit time is measured using only weekdays. Weekends usually do not count towards transmit except there is an option for weekend delivery.
What deliveries can I make with Amazon Flex?
Packages, household items, and groceries may be picked up from Amazon delivery stations and directly delivered to customers. Orders may also be picked up from local stores and directly delivered to customers.
Is it safe to return orders now that there’s a pandemic?
Yes. Amazon has taken the safety of both customers and employees into consideration.
Is the one-day delivery time restricted to Amazon Prime members?
Everybody is eligible for the One-Day Shipping package. However, as an Amazon Prime member, you also get discounts. You might be eligible for the Free One-Day shipping or the Free Same-Day delivery.
