It is no news that Amazon keeps finding ways to improve customers’ experience in the most convenient ways. Most times, it isn’t always convenient and safe to have one’s package delivered to one’s home address, especially in times of emergencies when you are away from home and need to pick up your order. For this reason, the Amazon Hub Locker was created. This article will be explaining everything you need to know about how the Amazon Hub Locker works for customers and host stores. Let’s see how Amazon Hub Locker Work.
Before discussing the topic, what are Amazon Hub lockers?
The Amazon Hub Locker is a safe, self-service kiosk offered by Amazon, to allow one to pick up orders or packages at a more convenient location or time. These lockers are available at various locations in over 900 cities and towns in the US.
To answer the topic question, it’s quite simple- Amazon Hub Lockers are located in strategic areas like grocery stores, and pharmacies e t c where one could easily pick up their package. This works simply by adding an Amazon locker to one’s Amazon address book on amazon.com/findalocker and selecting the location one wants the package to be delivered to, as the shipping address during checkout.
How Does Amazon Hub Lockers Work For Host Stores
Having the Amazon Hub lockers installed in one’s store as a business owner certainly comes with benefits like increased brand awareness amongst others and costs nothing at all. The requirements for hosting an Amazon locker are having enough space for the locker in your business location, indicating interest in the Amazon hub website, and filling out a questionnaire.
However, filling out the questionnaire does not mean one would be approved because this depends on customer demands for a locker in the location of one’s business and one’s store hours; but if one is approved, Amazon proceeds to have an appropriately sized Amazon locker installed at your store or business location. Maintenance, shipping, and all-round the clock customer service are covered by Amazon.
How To Collect Packages From The Amazon Hub Lockers
When the package is delivered to the lockers, the buyer will receive a delivery confirmation email showing instructions on how to pick up the package. A 6-digit pick-up code is usually included in the email for lockers that require a pick-up code- this code is then entered on the locker’s screen display.
In other cases when one has the Amazon shopping app installed on a smartphone, you could easily tap the ‘start pick-up’ button in the delivery confirmation email. This will navigate you to the Locker detail app on the app and then connect the app to the locker automatically via Bluetooth after a while. Once all these are done, one will be able to access the locker.
For more convenience, you could also share the pick-up code or start pick-up with someone else when you wouldn’t be the one picking up the package(such a person would need the Amazon shopping app to access the start pick-up button).
This is a pretty easy way to collect your package within three calendar days after it has been delivered to the lockers. Amazon Prime subscribers get to receive their packages in a day or two, however, the lockers are open to all.
When To Use The Amazon Hub Lockers
Amazon Hub Lockers can be accessed depending on store hours of where the lockers are located i.e the store’s opening and closing time. It is also possible to pick up one’s order on evenings and weekends.
In summary
the Amazon Hub Locker is an easy means of picking up orders at a time and location convenient to you without additional fees and also offers benefits to small business owners that wish to join the network of Amazon locker locations.
Frequently Asked Questions
- Why should I use the Amazon Locker?
Amazon Hub Lockers is a more convenient and safer means of picking up one’s order at a location and time convenient for you.
- Are there limits to orders that can be delivered?
Yes, the Amazon lockers are sizes of actual lockers meaning you can’t have items like furniture or a mattress delivered using the Amazon Hub locker. Items must be 16× 12 ×14 inches and weigh less than 10 pounds.
- What happens if I don’t pick up my package in time?
If one doesn’t pick up a package within three calendar days after delivery, it would be taken back and a refund will be made.
- Can I return items to Amazon Hub lockers?
Yes, Items can be easily dropped off at the lockers regardless of where it was initially delivered.
- Can Amazon Hub lockers be used for non-Amazon packages?
Yes. Asides from Amazon packages, FedEx, UPS, and USPS all have access to the Amazon Hub lockers.
