Gamestop is a video game retailer with more than 5,000 locations in 15 countries and territories; it has always been known for its great deals on video games that have made many gamers fall in love with them. They also have many exclusive pre-order bonuses that are pretty cool. Since 2013, Gamestop has been switching its advertisements from the long-time catchphrase “The Shifting is about to begin” to “The Future is Here.” let’s know more about Why Was My Gamestop Order Canceled.
Why Was My Gamestop Order Canceled?
GameStop canceled the order for several reasons: your credit card was declined, you ran out of time after placing your order, the order was not processed correctly and manually, and there is no stock of the item which was previously ordered, etc. Remember that even invalid cards are held for a few days before being discarded. If your credit card has expired, contact the bank or financial institution that issued the card and ask about credit life before placing a new order.
Your GameStop order might have been canceled automatically via system error because of the incorrect info you sent during re-type. If you are unsure what information you’ve entered, call your local GameStop to check if you can still order the video game.
Gamestop Cancels My Order On Their Own?
Gamestop might have canceled your order because the product you ordered might be out of stock, and they are holding it to get back to you. You can also choose to cancel your order once they mail it back to you or shift it over to another customer. If there is no stock available, call the store and ask if there is any chance the item is still in stock. Call customer service if the item seems not in stock, if I sound like a broken record, and check Gamestop’s site frequently for new listings coming soon.
Gamestop can cancel your order on their own if they think it is not valid or simply out of stock. Gamestop might have found a better deal for you, or there’s an error in their system. Whether you’d like to refund the money or shift it to another item at GameStop, call them and ask what can be done with your Gamestop order.
Items Out Of Stock
Due to increased demand, Gamespot may sell out all items on the website. So, during checkout, the order may fail to go through, and the page will redirect you back to the shopping cart page. In such a case, you can contact customer service, and they will let you know if they have your item or not so that you can check if there is any chance that it might be in stock.
System Error
Sometimes a system error might occur during checkout while placing your order on the website. This might be due to fraudulent information or because you have made mistakes when entering your shipping details. Check that all the information you have entered into the website is correct (make sure to get a copy of it). Call your local GameStop to check the item’s availability and place your order after confirming that.
Can My Order Be Cancelled After Payment?
Yes, Gamespot may cancel your order if it has already been paid for and the product you bought is out of stock.
Can I Reorder My Gamestop Order?
Yes, you can re-order your Gamestop order; this is a good option if you want to cancel your order and then place another one.
Will I Get A Refund After Cancellation?
Gamestop will refund you after 14 days, so ensure you have your receipts. If you’ve contacted the gamestop.com customer service and said they will not refund your order, go to their site and open a refund petition. Sometimes it takes some time for GameStop to respond to your request but if they don’t respond within 14 days, contact them by phone. Here are the reasons you might not get a refund:
- You canceled your order after 7 days.
- The cancellation occurred due to an error on your part during re-type (incorrect zip code, address, etc.).
Why Else Would Gamestop Cancel My Order?
Gamestop can cancel orders for any number of reasons, not just items out of stock. For example, they might not refund your money if you purchased something from Gamestop and found it cheaper elsewhere. If you want a refund, go to the store and bring in any receipts along with your order number to get a refund. Never ask for a refund by email or over the phone.
Conclusion
Gamestop is one of the most reputable retailers of video games in the U.S., and they have a lot of offers on pre-order items. Despite the great deals, their processing system can be pretty chaotic, and there is always a chance that you might not get your pre-order item. Remember that your order may be canceled for many reasons, but if you’re unsure about the order status, call customer service and ask for assistance.
