Perhaps you receive a delivery you don’t want or didn’t request and don’t know how to refuse it. Don’t fret! UPS offers a couple of options you can opt for to refuse the package and send it back. Now the question is How Do I Refuse A UPS Delivery? Every one of these options is easy to follow through, although it might cost you a little time. Keep reading further to learn how to refuse a UPS delivery.
How to Refuse a UPS Delivery?
You probably changed your mind about a delivery, or maybe you didn’t request it. You may be faced with an unwanted package, however, there are several ways to go about an unwanted delivery. You can refuse the delivery in person or return it to the sender. Read on to find out more.
The Three Ways to Refuse a UPS Delivery
Below are potent ways to refuse a package and have it returned to its sender:
How to Return a UPS Delivery in Person?
If you meet the UPS driver when they arrive to drop off the package, you can refuse it. And if you are not present, you can ask someone to refuse it on your behalf. To refuse the delivery, you must tell the driver that you don’t want the delivery and ask for it to be returned to the sender. You aren’t required to sign anything to admit receipt or confirm that you requested the package return.
How to Return a Delivered Package?
If your package doesn’t require your signature, the UPS driver can drop the delivery at your doorstep. If you intend to return the package, don’t open it. To return it, call the UPS line at 1-800-PICKS-UPS to inform the agent that you are refusing the package delivery and want it sent back to the sender. Alternatively, you can drop off the package at any UPS location.
You must return the package within five business days of receiving it. Otherwise, you would have to call the shipper/sender for authorization.
How to Cancel the Delivery Online?
If you aren’t present when the UPS driver attempts delivery, they leave an InfoNotice to inform you of their attempt. The notice provides the information you can use to access the tracking section on their website. The tracking section offers four options for the next delivery attempt. And they are:
- Will Call
- Delivery to Another Address
- Reschedule Your Delivery
- Return to Sender
If you want to cancel the delivery, choose the last option. Hence, you won’t get another delivery attempt, and the package will be returned to the sender.
How to Intercept Delivery?
Perhaps your customer called with a change of address or interest for another item; how do you stop the delivery you had already sent out. In this case, you can intercept the package before it gets to its destination. You must use the automated UPS tracking or shipping system to return or redirect the parcel.
How to Request a UPS Delivery Intercept?
There are two ways you can request an intercept. You either request via the tracking detail page while tracking your package or use the below steps.
Note– Requesting an Intercept must happen before the first delivery attempt.
- Log in to see your shipping history.
- Select the package you wish to intercept from the list.
- Once you have chosen the package you wish to intercept, you can pick from the list of delivery change options.
- You will ask to fill in some information to submit the request.
What Is the Shipping Cost for Returns?
USPS doesn’t charge you if you don’t open the package you want to return. However, opening the package signifies that you accept the package and that the delivery process is finalized. UPS drivers won’t take an opened package for returns. Note the package’s tracking number so you can monitor its track progress back to its sender and later prove that you returned it.
Conclusion
Getting a package you don’t want or didn’t request doesn’t have to be a nuisance. You can easily sort out this issue by following the above methods you find most suitable. You can contact UPS customer service in more complicated instances to sort it out.
Frequently Asked Questions
- How Much Does UPS Charge for a Refused Package?
If you refuse a package or the UPS driver can’t deliver it for any reason, the package is returned to the sender without any charge.
- How Does UPS Handle Searching For Lost Packages?
If you have a lost package, you can report it lost package on the UPS website if you have its tracking number. UPS might have to contact you (the shipper) or the recipient to investigate the situation.
- Can a UPS Package Be Delivered to the Wrong Address?
UPS may miss your address in a situation where they don’t see your house number. To avoid this, UPS encourages consignees to have a bigger and more conspicuous house sign.
