If you are an interior designer of your own home, you may have heard about Home Depot, the US’s biggest home furnishing retailer. In all of its 2300 stores across the US, this store chain sells everything from DIY to professional home equipment. To stay in the race with other competitors Home Depot always has something to keep customers on its side. And the price match and price adjustment policies are such two tools of it.Home Depot Price Match Price Adjustment Policy . Know More .
According to the price match policy, if you find the same product at any other store at a lower price, Home Depot will match the price. While with the price adjustment policy you can have a refund if the price of the product decreases within 30 days of purchase.
What Are Price Match And Price Adjustment Policies At Home Depot?
Home Depot has been around since 1978 and is the go-to place for home renovation for Americans for decades. But the recent surge of competitors has pushed Home Depot to be more dynamic to keep customers’ loyalty with them. So, they have these new policies set in place.
With the price match policy, Home Depot claims to lower the price of their product and match it with the price, if you can bring any proof in the form of a receipt, or the website of any other store selling it at a lower price. Given the product is in stock at both stores and not an ap[liance or discounted product. This offer is valid for both in-store and online purchases. Additionally, they also offered a 10% discount at the said price match, but they don’t do it now.
According to the price adjustment policy, home depot customers can claim a price reduction on the appliances they bought if the price of the product lessens within 30 days of purchase. Similar to the price match policy, here also, the product has to be identical and there should be proof of the price they paid and that the price has lowered since then.
How To Match Price At Home Depot?
To get a price match at any physical store of Home Depot
- You have to get proof that any other store is selling the same item at a lower price, be it an ad, photo of the label, website printout, or receipt.
- Visit your local Home Depot store with the proof and go to the Customer Service desk.
- Give the proof to the representative.
- Wait for Home Depot to verify whether your claim is true or not, if the product is in stock at both of the stores, and if it is a discounted price or if the item is customized or not.
- Once the verification is complete and successful, you will get either a discount or a refund depending on the purchased product.
You can also do a price match online. The process is similar to that of in-store. You just have to contact the Home Depot customer service, describe the product to them, and supply the proof. If you are proved right you will get a refund or discount.
What Products Are Not Included In Price Match And Price Adjustment Policies?
Although the price match policy seems like a great deal, you can’t avail of it on every product you come across. So, get to know which products aren’t covered in this policy before hassling for proof.
- Refurbished and reconstructed items.
- Coupon items.
- Wholesale and volume discounts.
- Sales tax included items.
- Retail wholesalers like Costco and Sam’s Club are membership-only stores.
- Freebies, rebates, and one-time-only offer products.
- Third-party sold products from online retailers like Amazon.
- Auction items are bought from websites like Craigslist or eBay.
- Products with a misprinted price.
- Items like curtains and fabric are priced per length.
- Items without a receipt.
- Items that have been purchased before 30 days of claiming.
- Customized products.
- Products that include installation fees.
Low Price Guarantee – Know Which Products Are Covered In Home Depot
Home Depot offers a Low Price Guarantee (LPG) that protects consumers from the difference in price between products and services. This policy applies to both store-brand and national brands of merchandise.
Only items sold at Home Depot are covered by this policy; refunds or exchanges will not be provided for purchases made elsewhere. This low-priced program can make shopping – whether you’re looking for everyday essentials like plumbing supplies or big-ticket items like appliances – more affordable.
Products like hardware (eg. hinges, casters, hooks, and doorknobs), lawnmowers, rugs, furniture, power tools (except rentals), storage, electric appliances (eg. microwave, refrigerator, AC, washers, and more), trees, shrubs, perennials, succulents, holiday trees like Christmas trees, garland, wraths come under this LPG policy of Home Depot.
Conclusion
Home Depot is doing everything to keep its consumers at its side. And the policies do seem like great ways to save money. It’s not like you’d save thousands of dollars with these policies, But if you are a one-store type of person and prefer Home Depot for all your purchases, you will always have the best deal no matter whatever you buy.
FAQs
- Can you avail price match on online prices of the same product?
Yes, online prices of direct sellers can be price matched at Home Depot.
- Are there any other stores that have a similar price adjustment policy?
Similar to Home Depot, Walmart, Costco, Kohl’s, Sam’s Club, Best Buy, etc. have a price adjustment policy.
- Would you buy more from Home Depot if they lowered their prices or made other discounts available?
Everybody is looking for ways to buy more at less price. So, if prices of items are lowered or other discounts are available, Home Depot will become more popular.
- Can you price match a black Friday sale item at Home Depot?
Yes, black Friday sale items are price matched at Home Depot.
