Way2go Card?
Way2go cards have made prepaid transactions pretty easy and convenient for all people with the introduction of several helpful features. For one, there is no need to worry about credit limits or reloading as you may do with other prepaid cards. You can also use the Way2go card in any ATM, and it will work just like your bank debit card.
Way2go Card Dispute Transaction
If you are among the users of way2go cards, you already know the issues it has with transaction chargebacks. The card charges pretty high transaction fees and takes a long time to settle your transactions. If you have finally had enough with this card, then you should know that there is a way for you to dispute a way2go transaction. Even though the cards have helped make things easier, like booking flights, it is hard for you to get a refund if the transaction is disputed. The practicalities of card usage are explained in this article.
For one, the chargeback process is a lengthy and tedious task that requires some significant effort to be done. For instance, if you want to dispute a flight ticket paid using way2go, then you will have to first call up the customer service lines at their different branches. You will have to provide your details for them to verify that you are indeed the person who used the card for the transaction payment. If you are found not to be the original user, then they will submit a chargeback claim against your way2go account and hope it will get approved by the credit card company.
How do you dispute a Way2go transaction?
There are steps to follow to begin the dispute process on a way2go card. Some of these steps include:
- Contact WAy2go and inform them in detail about the transaction being disputed.
- The next step is to submit your complaint to the credit card company where you used the card.
- You should follow up with the credit card company until you get the chargeback results filed.
- Receive official resolution for the transaction dispute.
- If you cannot reach a satisfactory conclusion or agreement about your concerns, then you should escalate your matter for further assistance.
Resolve The Dispute With Way2go Customer Care
A good resource that you can use when resolving this dispute is Way2go customer support. They offer 24/7 customer support and are on standby to respond to any concerns and issues concerning transactions.
If your dispute is denied, other companies can help in this regard. You can take your complaint to arbitration to resolve the matter.
Resolve The Dispute With The Better Business Bureau
You can also reach out to the Better Business Bureau (BBB) if you are not satisfied with their services in resolving your disputes. This way, you can find a better solution to the problem at hand. The BBB will try their best to assist you so that they can get back all of your money if they determine that there was no wrongdoing on your part.
What Does Way2go Card Dispute Transaction Mean?
You have probably been caught in the middle of a transaction dispute when you used your debit way2go card. There is a certain business you may want to dispute owing to the way2go card transaction dispute. You may have questioned the amount charged on your way2go card after using it for a purchase or payment. The debit way2go card is also known as a travel card and contains a cash withdrawal limit, unlike standard credit cards. You may need dispute processing as when you used your debit way2go card for an ATM withdrawal at a business establishment.
How Long Will It Take For Your Dispute To Be Resolved?
It depends on how fast the vendor accepts the chargeback. The company has a set period for this process, which can sometimes take up to 30 days. In some cases, the dispute may be resolved as soon as 7 days from the submission of your complaint.
- In some cases, you will have to wait up to 90 days for a resolution for the chargeback case.
- Sometimes, the chargeback is denied altogether, and the vendor will take no action.
However, you must have patience when waiting on a chargeback case since it can sometimes take over 6 months before they are resolved.
You can also file a complaint directly to the Federal Trade Commission (FTC). However, this is not the best way since it will take you some time to determine the nature of your charges and take legal action against them.
Conclusion
We want to point out that way2go cards are a superior payment method over traditional payment methods, and they can lead to better customer satisfaction. Do not be discouraged if you have tried to dispute a transaction with the way2go card. This is just one of the many issues this company has faced since its inception. Use our suggestions in this article as a guide for placing your complaint, and go ahead and make your next purchase using your way2go card for better results overall.
