If you’ve been using Cox for your home internet service, then you’re probably aware of their frustrating connection issues. Whenever there is a thunderstorm or other type of severe weather, your Cox cable modem can get so overwhelmed that it cancels out all the signals coming into your house. Then when you go to check on your connection, it takes forever just to get the login page to load. While that might not seem like a big deal, the frustration from constant disconnections or slow speeds can cause many other issues with daily life. Even if you’re trying to stay positive about it, there’s no denying that these connectivity problems have become a major nuisance for many people. Let’s find out Why Does Cox Internet Keep Disconnecting?
What Is Cox Internet?
Cable internet is a type of internet service that works through your cable company’s network, provided by your provider Cox. The reason it’s called “cable internet” is because it works by being plugged directly into your cable modem, and then your modem is then connected to your home network, allowing you to connect devices like a laptop, phone, or gaming console. Cox offers internet plans for both residential and business customers, each with different speeds and prices depending on your needs.
How Does Cox Internet Work?
Cable internet works by using your local cable network as a “backbone” to deliver internet service. This means that the cable network is your connection, and then your wireless router is the connection between that network and the wireless devices you want to connect. You may have noticed that wireless routers have internet connections on them. These are there so you can plug your wireless devices into them while they are connected to your wireless network. That way you can share the internet connection with all of your wireless devices. Cox Internet plans typically come with anywhere from 5 to 50 megabits per second (Mbps) download speed. This is fast enough to stream video, download large files, and even play some online games. The amount of data that you can use depends on where you live and how much you use. If you’re a heavy internet user, you’ll likely have to upgrade your plan.
The 5 Most Common Connection Problems For Cox Internet
If your internet connection is slow or constantly disconnecting, there are a few things you should check first. If none of those things are the cause, then you’ll probably want to contact Cox to see if you can get your service upgraded.
- If your internet connection is extremely slow and you have a lot of bandwidth used, you might want to try unplugging one or more of your wireless routers and/or devices until the problem goes away.
- Check the connection between your modem and the wall outlet – The cable modem connects to your modem, then plugs into the wall outlet. The wall outlet should be near your router or wireless devices. If you have a long cord between them, try moving the cord so that you’re not dragging it across the floor.
- Check your basement/cave/attic – These are some common places where your cable modem can get disconnected. If you want to check farther down the line, plug your modem into an outlet in your basement or attic so that you can test the connection.
- Use a different cable modem/router – These devices often have internet settings that can cause performance issues. If your internet is terrible on a particular cable modem/router, you can usually switch to a different one and the problem will go away.
- Upgrading your modem/router – A lot of people don’t realize that newer internet modems/routers have better speeds and less chance of getting disconnected. If you have an old modem, you can upgrade to a new one and see an improvement in your internet speeds.
3 Things to Try if your connection is still really slow
- Upgrade your modem – A lot of people don’t realize that newer internet modems have better speeds and less chance of getting disconnected. If you have an old modem, you can upgrade to a new one and see an improvement in your internet speeds.
- Unplug one of your wireless routers – This is often a quick fix for wireless connections that are consistently disconnecting. Try unplugging one of your wireless routers until you fix the problem.
- Use Ethernet cables instead of wireless connections – A lot of people are using wireless connections to get internet. If you’re using a wireless connection, try using an Ethernet cable instead and see if the problem goes away.
3 Things to Try if you’re Disconnected constantly
- Restart your modem – If you’re constantly disconnected and using up a lot of bandwidth, try restarting your modem. Restarting will often reset the modem to the “offline” settings, which will help it not use as much bandwidth.
- Unplug one of your wireless routers – This is often a quick fix for wireless connections that are consistently disconnecting. Try unplugging one of your wireless routers until you fix the problem.
- Use Ethernet cables instead of wireless connections – A lot of people are using wireless connections to get internet. If you’re using a wireless connection, try using an Ethernet cable instead and see if the problem goes away
Conclusion
If you’re experiencing constant issues with your Cox internet, there are a few things you can try to fix the problem. There’s a good chance that restarting your modem or unplugging a device is the first thing you should try. If that doesn’t work, you can contact Cox to see if you can upgrade your service. Cox has been known to have some of the worst internet connection problems out of any provider, so upgrading won’t likely solve your problem.
