There are several problems one will face when using internet devices and the services of companies like Centurylink. One of these problems is with the DNS of your internet service, which will prevent you from accessing the internet. If you face a problem as a Centurylink user, this article will discuss how you can resolve the problem. Let us know ‘Centurylink DNS Resolved Failed’.’.
Centurylink DNS Resolved Failed
Centurylink is one of the best and most popular telecommunication companies in the US that provides its customers with TV, internet, and phone services. DNS failure is a problem associated with the Internet Service Protocol (ISP) and can affect almost all telecommunication companies in the US; hence, the best way to resolve the problem is through popular methods. This article will discuss the reasons for DNS failure and ways to resolve the problem. Let us know ‘Centurylink DNS Resolved Failed’.
Reason For DNS Failure
A Domain Name System (DNS) is a system that allows users to access websites by matching such websites with domain names and servers where they are hosted. Therefore, a DNS failure will occur when the system cannot connect an Internet Protocol (IP) address to a domain name; usually, the message “DNS failed” or “DNS unavailable” will be displayed to the user.
For better understanding, you can relate this to making a phone call when the signal is bad or busy at that time.
However, before the link between the IP address and the domain name of a website can be broken, the connection between the computer, Internet Service Provider (ISP), and browser must have failed too. We will look at several methods of resolving this in the next section.
How To Resolve DNS Failure Problem?
To resolve the problem of DNS failure, you can use the methods listed below without damaging your device or the information saved on it.
- Restart or Reset Your Modem/Router
You can either restart or reset your source of internet connection; that is, router or modem. This can be done by pressing the reset button on the router or disconnecting the power cable for about 30 seconds before reconnecting it. Reconnect to the internet after some minutes to see if the problem has been resolved and ensure you check for useful information displayed on your device relating to the problem.
- Restarting Your Device
The problem can also be from your device and may need you to restart or switch off the device. If, after rebooting the system, you still face the same problem, try rebooting the system using the “Safe Mode” to remove the functions that make your system function.
- Changing Browsers
The next method you can use is to change your browser or restart the browser. The commonest browsers include Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge, which should be resolved through this method. In some cases, you may need to also remove and reinstall the browser to resolve the problem.
- Clearing your Cache
Websites use caches to keep track of visitors for business purposes. They can be corrupted over time, especially if the website’s IP address has been updated recently, leading to an error problem like DNS failure. Consider clearing your cache to see if the problem will be resolved.
- Disable additional connections
Having an additional connection such as Bluetooth might also interrupt your internet connection and affect your browser; try closing all additional connections for some time before reconnecting them.
- Keep your setups updated
Ensure all internet software and drivers on your system are up to date. These include browsers, network adapters, and drivers. You should check for the latest version’s availability and update it, then restart your browser before connecting to the internet again.
- Contact the website administrators
Sometimes, they may be a problem with the back end of a website and will need the owners to resolve them. Do them a favour by informing them of this issue so they can resolve it early.
Conclusion
One of the above methods should be able to resolve the problem and help you get back online. However, if any of them does not work, you should also contact Centurylink to help you with the problem.
Since DNS failure does not involve a particular telecommunication company and can affect any telecommunication company, it should be seen as a normal issue that needs to be corrected and resolvable without technical assistance.
FAQs
1. Is Centurylink having DNS issues?
The company can have DNS problems, but this should have been resolved.
2. How do I change my DNS settings on Centurylink?
To change your DNS setting, log into your Centurylink account and follow the steps below:
- Click on Advanced Setup
- Select the WAN Settings button on the left.
- Change the DNS type to your preferred option and input the initial DNS resolver address.
- Save the settings and connect to the internet to confirm if the new settings are working accordingly.
