From 1889, the beginning of a hand-played card game called by, HANAFUDA up till 2022 the mission of Nintendo creating smiles for Generations. From Toys to arcade games and composite consoles- No question, Nintendo drives the gamer’s passion up to heights. With improvement in technology and for the love of gaming, Nintendo hardly compromises its quality. Therefore to maintain its quality standards, Nintendo has a warranty policy. Let us know more detail about ‘Nintendo Switch Manufacturer Warranty’.
Nintendo Switch Manufacturer Warranty
We are going through the merit and most prominent warranty policy for Nintendo Switch in the article below.
What are the Basic Warranty Standards?
Nintendo Switch warranty applies to its 15 products of the switch family. The warranty claim is applied, if the product is under its warranty period from the purchase date. The Company states its warranty claims on certain items which are already damaged or impaired in the manufacturing process or by production defects. Nintendo will not broaden any free-of-charge service claim on the damage that is spoiled un/intentionally at the user end. However, the warranty policy varies from province to province, and from nation to nation.
What is the Maximum Warranty Period?
Nintendo provides the maximum warranty period that is free of charge for 12 months from the purchase that covers Hardware repairs, production defects, or impairment from the manufacturing side applied to its 15 switch product categories.
What is the Minimum Warranty Period?
Nintendo gives three months free-of-charge warranty claim to the purchaser from the date of purchase. The warranty claim is allowed on manufacturing defects, impairment, or production damage for the product which is purchased, including all games and accessories.
What to do if I have a Legit Warranty Claim?
For the ease of purchaser/customer, Nintendo is already providing a Customer Service Representation through the website that is www.support.nintendo.com, and through Hotline Service at 1-800-255-3700. Their operational timings are Pacific Time 6a.m-7p.m from Monday to Sunday (varies to change). However, if the problem persists and the matter is unsolved through online and call service, then Nintendo will provide express factory service.
What not to do If You have a Legit Warranty Claim?
For Nintendo’s Warranty Claim, the purchaser/customer must not send its product to the Nintendo retailer outlet or manufacturing outlet. The purchaser/customer must always start with the virtual support available by Nintendo. In some scenarios, the purchaser/customer must contact the particular department and discuss the feasible disposition to send it.
What are the Limitations of the Warranty?
The warranty does not apply in the following scenarios:
- If the product is used commercially to gain a financial advantage.
- If the product tends to have been tampered with or tried for alteration modification.
- If the product is damaged by mishandling, negligence, or accident.
- If the serial number of the product is tried to Altered, tarnished, or removed.
- If the product is tried modified using harmful ways, for example running malware, Trojans, bots, malicious malware and so the kind.
- If the product is damaged due to usage of certain accessories or attachments which are not licensed by Nintendo (like adapters, software, and power supplies)
How to get a Service after Warranty Period Expiration?
If your warranty is expired and if service or repair occurs then call Nintendo’s UAN helpline service to report a problem and gain knowledge about the repair or service charges. A purchaser/customer must also visit their website and gain help through the tutorials available for troubleshooting.
In some cases, there will be a need to send the product to Nintendo for product exchange, and or repair. In this case, the freight is prepaid and insured to Nintendo for the loss or damage.
Is Implied Warranty Customer based?
It is a kind of warranty that is issued or applied to merchants, also known as a “Warranty of Merchantability and Fitness.” In this category, the term “Merchantability” refers to the fulfillment of the buyer’s expectations from the product whereas “Fitness” explicitly means that the product meets the buyer’s intended use.
As for the warranty mentioned above, Nintendo provides this claim to their merchants for a limited duration of 12 and 3 months as discussed. Therefore, Nintendo is not liable for any incidental or consequential loss which is occurred by breaching any implied or express warranties.
Conclusion
Nintendo is spreading smiles on their faces for a very long time by giving them the platform of having fun and relaxation through their games and services. Nintendo is maintaining its high-quality standards to the optimum degree. From the software up to the hardware, Nintendo is always striving for achieving extra satisfaction from its customers/users. It is subconscious criteria that give and take is a mirror image. To achieve satisfaction, the buyer and the provider must follow specific community guidelines. After all, gaming is a community, one should respect everybody in the community and others as well.
Keep Smiling
