Is your shopping list getting too long? And on top of that, are the products in that list differentiated to the last degree? Well, now you don’t have to go through all the hassle of finding a store for your electronic purchase and then drive around to another store for your groceries. Amazon is your one-stop online shopping platform that sells almost every variety of products that you are looking for. From kids’ play toys & study material to clothing, groceries, and recreational products. You name it, Amazon has got it! Keep reading to know about what to do incase of Amazon Package Not Received.
However, where there are people, there’s a possibility for human error, as well. Even though Amazon provides a convenient and easy purchase and delivery service, it is unavoidable that sometimes they miss the mark. What happens when you don’t receive your package? What happens if your Amazon Package Not Received, your package is taking too long to reach and you are losing all hopes of it ever being delivered? Don’t worry! We’ve got you covered with the article below. Read through to know the countermeasures for when Amazon gives you trouble.
What to Do in Case of Misplaced Packages
Sometimes, the “Orders” tab in your Amazon account may show your order as “Delivered” while you haven’t physically received our order. There may be several reasons why this might have happened. They are listed as follows:
- Proxy Delivery- It may so happen that in your absence, your package may be delivered to your neighbor or if there is a security guard present to receive the order.
- Delayed Delivery- Sometimes, due to human error, the delivery agent may have scanned your parcel as “Delivered” by mistake while the package is still on the way to getting delivered. In this case, it is best to wait for a day or two to confirm if the package will, indeed, reach you. If not, please contact Amazon’s customer care services. The customer care agents will guide you through the next steps and look for information on the package, as well.
- Partial Delivery- If you have ordered more than one item, it is mostly the case that the items are delivered on different dates. In this case, you may receive some of the packages before the others. You don’t need to be worried about this delivery issue. Check the delivery dates of all packages. If the packages do not reach you on the mentioned delivery dates, straight away contact the customer care agents who will guide you through your issue.
What to Do in Case of Delivery Issues?
Sometimes, your packages may not reach you due to various issues or you may record some other delivery issues, as mentioned below:
- Absence of any sort of receiver for accepting the delivery (direct, as well as, proxy)
- If you have mistakenly forgotten to complete your checkout and Amazon has not received an order request
- You may receive some orders that you placed and canceled
If you are unable to be present to received your delivery, the Amazon package delivery agent may contact you to set up a later date for the delivery. If not, you may call the delivery agent and ask if it’s possible to reschedule the delivery. In case of a missed delivery, Amazon agents will try redelivery four times after which your order will be canceled.
In case you had forgotten to complete checkout, please do so as soon as possible, so you don’t miss out on your products.
If you place an order and then cancel it but still receive the products, you can go about it two ways- be honest or be sly about it. You may contact the seller and inform them that you have mistakenly been sent the products and if you’d like to pay for them or return them. However, you may also decide to do nothing and keep the products. But you might want to remember that honesty is the best policy.
Conclusion
If you have ordered something off of Amazon and it’s taking forever to come or hasn’t reached you at all, you don’t need to be worried sick. Firstly, check out all the possible delivery mishaps that might have taken place like proxy delivery or delayed delivery. If none of the aforementioned things seems to have happened, directly contact Amazon’s customer care services and from here on out, you will be assisted all the way through. Additionally, if you are facing any other delivery or order issues, find the in-built “Contact Us” tab on your Amazon app and raise a query. You will be assisted as soon as possible.
FAQs
Q. Can I choose the day of delivery for my Amazon packages?
A. If you are an Amazon Prime user, there is an option for you to get your parcel delivered as per your day of convenience. However, even if you are not a Prime user, you may be given different possible delivery dates (with different shipping charges). You can pick out a date from these listed dates, as per your availability and convenience.
Q. Can I change my delivery date at the last minute?
A. You can only attempt a scheduled delivery while checking out the order. You can raise a query and have the date rescheduled before the order has been shipped. However, after the shipment, you cannot schedule the delivery date at your convenience.
