Il Makiage Return Policy – Know More

A tech-focused cosmetic brand launched in 2020 in the United States focused on high-quality beauty products for maximalists to explore the world of fine, mat finish makeup look. Il Makiage is a makeup brand that helps you find your perfect makeup products within 90 seconds. The company takes the usage of quick question & answer and quiz format. From just answering some easy, breezy questions about your skin type and coverage preference, you can get your perfect product that fits your skin type. The best part is you don’t even have to leave your house. Let us know ‘Il Makiage Return Policy’.

Il Makiage Return Policy

The most common question we found on the internet about the company is its return policy, so we came up with an article which provides you with all the information about the Il Makiage return and exchange policy. 

In this article, we will talk about: 

  • What is Il Makiage’s return policy?
  • Are there any free return policies at Il Makiage? and
  • How to process a free return?

The Il Makiage Return Policy

Il Makiage has its return policies different from any other cosmetic product brand. Customers who order their products in the US and Canada experience different return policies apart from customers who live in foreign countries. 

For US and Canada customers: 

  • The customers must return the orders within 14 days of the delivery date. If returning after the date, they will get charged. 
  • The trial orders (try products before you buy orders) must get returned within 14 days of the delivery date. Otherwise, you will get charged for an extended period, and sometimes the product is non-refundable. 

@NOTE: Try products before you buy orders is different from the normal ordered products as it has a different form of return policies of non-refundable. 

  • The non-try before you buy orders must return within their return period. Customers can not return after the given return period. 

@NOTE: If you are unsure about how long your return period is, then here are the steps below to reach out to the company regarding any questions. 

  1. Click on the link provided below:
  2. Enter all the asked questions 
  • First Name
  • Last name
  • Email
  • Order no.
  • Subject (select from the options given)
  • Comment

3. Click on the “I am not a robot box.”

4. Click on “Send us a message.” 

Il Makiage free Return

The cosmetic brand provides a free return policy to their customers, but it is applicable only if they return the order within 14 days of the delivery. 

There may be some questions in your mind such as:

How to make a free return? What is the process or step to do it? 

We are here, with the proper steps that may help you to make a free return at IL Makiage. 

Steps to generate the return online:

  1. Go to the below-given link and request a return
  2. The page gets open, as shown in the screenshot. Enter the order number and email address.
  3. Hit the submit button, and your request will get generated. 
  4. Now, select the items you want to return from the ordered list. @note: One return label at a time can only get downloaded.
  5. Printout the return label

Steps to pack and return the order:

  1. Pack the returning item carefully with the original packaging slip inside the box.
  2. Seal the box, and stick the return label outside of the box. 
  3. The return label contains the drop address of the order. Drop your package at that specified address. 


  • The returning process may take almost two weeks. The refund gets credited to your account once the process gets completed. 
  • The return policy is not applicable for products shipped outside the United States and Canada.
  • Do use a prepaid return shipping label outside of the box.

Frequently asked questions about Il Makiage

1- What is “try before you buy” at Il Makiage?

A- It is a 14 days trial period for the product you want to purchase. During this period, customers try the product for some days on their skin and decide whether to purchase it or not. 

2- Can we return the order if the original packing slip is lost?

A- In case you lost your original packaging slip, try to stick the company’s return slip on order. It will help the company to understand from whom the order got to return.

3- Do I also have to pay for the trial period?

A- No, the trial period for any product is free of cost for 14 days of your delivery date. 

4- What is the policy of Il Makiage for try before you buy returns?

A- Policies that Il Makiage has for try before you buy are:

  • The customer should return the order within 14 days of the delivery. 
  • If you are keeping the product after the trial period ends, you have to pay the actual amount of the product. 
  • If you return it within 14 days of the delivery, you won’t get charged for the trial of the product.

5- How can I pay during the try before you buy orders?

A- You can only pay for your orders by cards such as Visa, JCB credit, Mastercard, debit card, American Express, Discover. They do not accept any transactions from sites such as G pay, Paypal, Amazon Pay, Prepaid credits. 


Il Makiage provides the best way to get perfect makeup for any skin type. It gives a proper fit cosmetic for maximalists. The best part of the company is its return policy, as the returning process is easy and free of cost. Whenever the customer places an order, its account information gets safeguarded with secure socket layers that encrypt their information between the company and the customer. 

Il Makiage Return Policy – Know More

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