Amazon is an American multinational technology company founded in 1994 by Jeff Bezos. Its headquarters is located in Seattle, Washington. Amazon mainly pays attention to e-commerce, digital streaming & artificial intelligence. Amazon is an online retail company along with its digital streaming platform known as amazon prime. Amazon sells various products in its stores such as beauty, fashion, electronics, childcare, kitchen equipment, food & much more. Initially, amazon started as an online bookselling company but later on, it got diversified into various other categories as well. Amazon, due to its best customer service experience they have successfully been able to get recognized as the best retailer in the western world. Amazon is quite famous amongst the people in USA & various other countries Amazon has various products on its online platform & they also maintain very high security towards its products. Amazon is very much particular about the products sold by them & makes sure to maintain the authenticity of its products. To avoid getting indulged in unfair practices & to avoid selling fake products to its customers, Amazon has come us with various fake products policy that the sellers & employees have to follow. They have policies to avoid selling fake products, bootlegs, pirated copies of products, infringed products & much more.
Amazon Fake Products Policy
Since Amazon is known for selling products from various high-end brands such as Samsung, Apple & much more, many customers have complained that they have come across many such fake products. To make sure that their customers do not face such issues in the future Amazon has become quite strict with its fake products policy. Let’s discuss the policy as we move forward with the article
- Amazon’s policy for counterfeit products states that, if any seller is found selling any of the fake goods or if they do not adhere to the policies given by the amazon guidelines, amazon can get their products sued & put all of them at their warehouse. Also, all the payments of the sellers would be withheld & they may get banned from selling more products on amazon. It also states that all the products listed by a seller must be authentic & true.
- The sellers are required to fill out their Anti-Counterfeiting Policy which states that any product that is fake or pirated is prohibited from being sold on amazon. The products that are considered to be prohibited are fakes, pirated copies of products, bootlegs, illegally replicated products, etc.
- If it is found by Amazon that any seller is indulged in the selling of fake or illegal products, they can take various legal actions against them & result in various customer disputes or other claims.
- Amazon also appreciates the customers who notify them about any product being fake & bring it to their notice. You can call up customer care & let them know about any such findings & even if you have received any such product amazon guarantees you a full refund.
How to Report Fake Products on Amazon
There are various ways in which you can report a fake product on amazon. First is by login-in to your amazon account & complaining about the fake product. The second way to do this is by calling the customer care number & reporting your concern. If you have purchased a product & found it to be fake you can report it in the following ways-
- Log in to your Amazon account through which you have placed the order & go to my orders.
- Scroll the page & select the item that you have found to be fake
- Select “order issues” or “report issues” & then go to “inaccurate product description” you will need to type the necessary details regarding the product & why you consider it to be fake.
- Lastly, select request return & amazon will initiate the return after going through the details.
It is very important to report any product that is fake if found by you. It helps amazon to get that seller blocked or their products & page removed.
Conclusion
Amazon is one of the very famous retail companies all around the world & it is its primary responsibility to provide an authentic shopping experience for its customers. Amazon has various policies to avoid getting fake products listed on their page. But a product might get to the customer & they find it fake. In that case, the customer to issue a complaint about such products & get them registered as fake to avoid further sale of that product.
Frequently Asked Questions
- Can a fake product be returned on amazon?
Yes, you can return a fake product on amazon with a full refund by providing the necessary details about the product & why you consider it to be fake.
- What is Amazon’s A-Z guarantee?
The A-Z guarantee ensured that a customer receives authenticate product that is amazon fulfilled & also timely delivery of the product. And to resolve the issue if the customer is not satisfied with the product.
- Does amazon have any physical stores?
Amazon recently opened its first fashion retail store called amazon styles in Los Angeles.
