White Fox is an iconic Australian clothing company, with a global customer base. Establishing a return policy like White Fox’s does wonders for the brand’s image and credibility. If there is a convenient return policy, customers won’t hesitate to do business with the company. Let us know about “White Fox Return Policy”
Within 30 days of purchase, you may return any item purchased from White Fox, regardless of whether it was purchased at full price or with a discount code. White Fox does not accept returns for changes of heart or wrong sizes, but they do provide shop credit in their place. The gift card may be used to buy anything from the White Fox online shop for as long as 12 months.
White Fox Return Criteria
The following conditions must be met before processing a return to White Fox:
- All of the tags must be on the item, and it can’t have been worn, perfumed, washed, or have makeup or fake tan on it.
- Unless the item is broken or defective, the customer will be responsible for the return shipping fee.
- To keep the clothes clean, you must try on all clothes and swimwear over underwear.
- You shouldn’t take off the high-end seal on the swimwear. If you do, you won’t be able to send it back unless it’s broken.
- When sending back shoes, put them in a postage bag and the show box. The show box must not be broken.
- Send your package in a way that can be tracked.
White Fox Return Procedures
White Fox accepts returns through their returns website or through your account when you check in and select Return items next to your order. As per White Fox’s return policy, you will only be issued a shop credit. The guidelines should be followed in order:
- Go to the White Fox website and Login into your profile
- Go to the page where you placed your order and enter your email address and order number.
- Then, choose the product you wish to return and go to the next step.
- You’ll then be prompted to select a return reason and amount before moving on.
- You must pay a return label cost of USD 10.99 if you are sending an item back because you changed your mind about buying it.
- You will have to print the return label as prompted on the website and then affix it to the product box.
- The next step is to take the parcel to the Post Office or USPS office for delivery to the company.
Within 4 business days, White Fox Boutique will have processed your return. During times of heavy demand, it might take a little longer.
White Fox Return Procedure For Damaged Products
White Fox requires immediate notification through email of any broken items upon receipt. You must include a minimum of two and no more than three high-quality photographs showing the obvious damage.
They will arrange for a free return and provide a full refund, store credit, or replacement if the product turns out to have a flaw in its construction. White Fox will not accept returns of goods that have been washed, worn, or otherwise damaged.
White Fox Return Procedure For International Purchases
Any customer, no matter where they are located in the world, can access the returns page by logging into their accounts. The customer must enter their email address and order number, then pick the returned item and offer an explanation for the return. They’ll be given the return address and asked to cover the shipping costs. The merchandise must be returned using a means that allows for tracking.
Item Excluded Per White Fox Return Policy
Whitefox does not accept returns on all goods. Here is a rundown of such factors:
- Items marked as “Final Sale” cannot be returned to White Fox Boutique except when they are defective or damaged.
- Not accepting refunds due to a change of heart.
- Due to health and safety concerns, Whitefox cannot accept the return of earrings, breast tape, adhesive bras, or socks.
- Only if any of the aforementioned products arrived broken or otherwise flawed may you request a refund.
- Everything that had a compromised hygiene seal, including all worn clothing and used swimwear. If you’re concerned about your personal cleanliness, you may try on clothes and swimsuits by wearing your underwear underneath.
- Damage incurred by packages in transit back to the White Fox Boutique’s warehouse will not be covered by the company.
Is There Exchange Option At White Fox?
White Fox Boutique does not expressly allow for exchanges. However, there is a way to exchange items at White Fox, although it’s a long process. White Fox Boutique accepts returns for previously purchased items. You will be refunded in the form of shop credit after your return has been processed. You may now use your shop credit to make a new purchase. You have 12 months to redeem the returned amount.
Conclusion On White Fox Return Policy
White Fox return policies differ per country. That’s why it’s so important to go over the store’s return policy carefully before making a purchase.
White fox boutique has the right to refuse a refund if returned products do not comply with its policy. Also, while making returns, it is suggested that you choose a delivery provider that provides tracking information. Don’t throw away the return tracking information!
FAQs
Are Final Sales Products Eligible for Return at White Fox?
Final sales products at White Fox are already sold at a discounted price; therefore, they are not eligible for returns. The only exemption to this policy is when the said product has been damaged or defective from the seller’s warehouse.
What is White Fox’s Return Policy for Products Purchased through Aftersales Financing?
White Fox will provide a shop credit for the total purchase amount if you return an item you paid for using Afterpay.
