We are living in an era where luxury brands are considered to be a person’s identity. And every single person wants exclusive and branded things. Many indicators make a common brand to luxury brands. And these indicators include quality, rarity, exclusivity, aesthetic, and price. There are many luxury fashion brands out of which The Bay is also the most popular Canadian-based fashion brand of clothing, footwear, jewelry, furniture, exercise equipment, and outdoor accessories. The Bay was established by the Hudson’s Bay Company in 1965. Since then, they have had 86 retail stores all over Canada. Also, they sell their products online within the country. Currently, they are not selling their products Internationally but gradually they will. Like every other famous luxury fashion brand, the online marketplace of The Bay is also growing over time. And they also have their standard return policy like other brands. If you have purchased something online from The Bay, then you can easily return your purchased item using their return policy. But they have their rules which we have to follow carefully. You can return your purchased item free in their free In-Store Return. Also, you can return your purchased item by Mail to The Bay company. But in this method, the company will lessen a 10$ fee from your order payment.
The Bay Return Policy:
When we are shopping online, there is a possibility that we have to return our items. Because sometimes you place the wrong order, or sometimes the seller sends you the wrong item. So, a company needs to have a return policy. Now, every fashion brand has its exchange and return policy, which helps people to return and exchange their purchased items. The methods through which you can return your item to this company are:
Free In-Store Return:
Free In-Store Return means you can return your purchased item to your nearest possible retail store of The Bay company for free. But you keep in mind that you must return within the given period. There are different policies set for different products by the company which we have to follow. The policies are:
- 14- Day Policy:
This “14- Day Policy” is for the purchase of all large items. It means that all large items must be returned within 14 days. The accessories that are under the name of large items are furniture, exercise equipment, mattresses, and outdoor accessories. After 14 days, you are no longer eligible for the return policy of all large items. Also, you must take an original receipt or invoice along with you at the time of return.
- 30-Day Policy:
The “30- Day Policy” is for the purchase of all standard-size merchandise. It means that all standard-size items must be returned within 30 days. After 30 days, you are no longer eligible for the return policy of all standard-size items. You have to keep in mind that you must keep the tags along with the item. Also, you must take an original receipt or invoice along with you at the time of return.
- 90-Day Policy:
The “90- Day Policy” is for all those who have purchased their items with Hudson’s Bay MasterCard. They have the privilege of returning their items for a time being. But after 90 days, the sale will be one final and you can no longer return your item even if you are Hudson’s Bay Mastercard owner. Also, you have to take an original receipt or invoice along with you at the time of return.
Return By Mail:
If you are unable to go to any nearest retail store of The Bay company, then you can return your purchased item by mail. But in this method, the company will deduct a 10$ fee from your order payment. Now, for returning by mail, there is a whole process which you have to follow. The process is:
- First of all, you have to check your order number from the order history, which you will get from the official website of The Bay.
- After finding the order number, you have to process your purchased item in its original packaging. Keep in mind that the tags must be along with the item. And you must have evidence of your purchase.
- After that, you need to ship your purchased item to the nearest retail store of The Bay using a mail service provider.
- Lastly, you will get a return confirmation email from the owner whether you are the one who wants to return the item. You will have to wait patiently because a return confirmation email will take almost 14 days. When you verify the confirmation email, they will send you your payment back within a week. But in your payment, they will take off a 10$ fee from your order payment.
Conclusion:
As we have discussed the return policy of The Bay company, we comprehend that if you are not pleased with your purchase you can easily return or exchange your purchased item for free in any nearest possible retail store within the given time duration. Also, you can return your item by mail but in this method, you will have to compensate for a 10$ fee.
