JJ’s House is a fashion house that was founded in 2010. The main rationale behind this fashion house is to create beautiful, desirable, and fantasy dresses, which are highly requested by brides, bridesmaids, and all other women on their special occasions. JJ’s House aims to make the perfect day, more perfect and memorable through the variety of their beautiful and colorful dresses, which are available in all sizes. Let us know about “JJ’s House Return Policy”
JJ’s House sells its dresses all around the world through its website. JJ’s House return policy is super flexible for its regular and retained customers. Customers of JJ’s House products can return their products within fourteen days of purchase. But they need to follow a particular way to return these clothes to the company. They should have all of their tags, and should not be damaged.
JJ’s House’s A Return Policy:
JJ’s House’s return policy has been designed by keeping in mind the comfort of its customers. Customers can buy their desired items from the website of JJ’s House. Once they purchase, if they are not satisfied with their purchased item, they can return it online by using the provided website.
What Is The Meaning Of A Return Policy:
A return policy can be defined as a set of rules that one has to follow to return or refund a purchased item from a company. It is also known as the refund policy of a company.
Details:
It is the policy of JJ’s house that if customers have some complaints regarding their purchased item, a time limit of 14 days is allocated for the remit of those items. Following rules, a customer has to follow if they want to return a bought item to JJ’s house:
- It is very clearly stated by JJ’s house that an item must be returned within 14 days from the date of its delivery.
- An item must be in perfect form means it should be
- Unworn
- Have all of its related tags.
- Not washed
- Unaltered
- JJ’s house will not make any returns if it is found that harm has been done to the item or if the item is not in its original structure.
- If there is any promotional gift in the package that the customer received with the product, a customer can take it and it doesn’t need to be returned.
- If the customer mistakenly puts something in the package that is not part of the return, JJ’s house is not responsible for it as JJ’s house is unable to send it back to the customer.
- The points that were charged at the time of placement of the order will not be given back to the customer.
JJ’s House Returns Instances:
JJ’s house makes a return in one of two cases that happens to its customer:
- If a customer received the wrong item from JJ’s house means, the item is not the one that the customer selected, he can make an exchange from JJ’s house.
- If a customer requirement is not fulfilled means, the customer received the dress which is of a different color full refund will be made to the customer.
Procedure To Return An Item:
JJ’s house requires that a customer who wants to make a return must contact it company and inform JJ’s house before making a return.
The following procedure must be followed by a customer to make a return:
- Open a link that is provided by JJ’s house service@jjshouse.com.
- Submit the request for a return.
- Reason fully explains the reasons for making the remit.
- Customer service department will contact the buyer and provide him with the return address and product return form/ document.
- In the next step, the buyer needs to fill out the form/document and must attach this form with the package that needs to be returned.The customer must post the return within four to five days of receiving the return form.
Returns Made By JJ’s House:
After receiving the item, JJ’s House checks it thoroughly. After the inspection, JJ’s House makes the refund, and the refund may take some time from ten to fifteen days.
Conclusion:
As it is explained upper, return and exchange can be made in JJ’s house but after the complete investigation of the product. JJ’s House makes sure that the quality and the condition of the returned item are not damaged. However, customers can rely on JJ’s House for a return because of its amazing return policy.
Frequently Asked Questions:
- Is it possible to return the custom-made dresses?
No, because they are made on the insisted request of a consumer, and stitched according to the instructions given by them, so that’s why they are non-returnable.
- Can the customer get a refund for miss-shipped items?
The answer will be an absolute yes. The customer is fully refunded if his item is miss-shipped with the shipment fees.
- For how long should a customer wait for his order delivery?
JJ’s house makes the delivery within 48 hours. The cost of shopping may vary for different destinations.
