Skechers is a famous footwear brand located in California. They sell all kinds of best quality shoes like sports shoes, boots and skate shoes, etc. If you are fond of stylish, comfortable, and beautiful shoes, the best option for you is Skechers. All the companies try their best to satisfy their clients. The main thing for customer satisfaction is the return policy of the company. Skechers also keep this fact in mind to satisfy their customers. That’s why they offer a simple return policy for their customers. It is a service; companies provide you to return a product under specific conditions if you don’t want it. The return policy of Skechers gives you a limit of about 45 days to return or exchange your product to the company. This limit starts from the day when you buy the item. The product will be returned or exchanged if it isn’t worn or harmed. You should likewise make sure to convey your buy receipt to return a product. If you return the product in real packaging, it will be a benefit for you in the return procedure. Now, let us have a look at the conditions at which Skechers allow you to return a product and the process of return in detail.
Terms and Conditions
If you are having any problems with the shoes you buy from Skechers, you can return them easily. Like all other companies and brands, Skechers allows you to return or exchange their item but with some conditions. Some of the terms and conditions, Skechers have are mentioned below
- First of all, like every company demands, Skechers also demands you to return the products in original and good quality.
- The product should not be worn and should be in perfect condition.
- You can only return your product in 45 days starting from the day of your buying.
- You must have to provide the real receipt with the returning product.
- You also need the original packaging and box to return the product to Skechers.
- You will only get your refund if the product you are returning is unworn and perfect and returned between 45 days.
- It may take approximately 10 days of processing, once your item reaches the store.
Methods of Returning at Skechers
If you are having a size problem with your shoes or you don’t like them much after buying them, you can return them. Skechers provide you with two returning methods. The details are given below
- Return Online by Mail
This method is useful for the products you buy online from Skechers’ website. You cannot return a product to a store if you buy it online. So to return a product by mail, follow our instructions.
- Go to the official website of Skechers and find the “order and return” page.
- Fill in your order number and email in the given spaces.
- Tap on the “Continue” tab and a return label appears with the product you want to return.
- Click on the “return label” and give your reason for return.
- Stick the return label with the package of the item.
- The real box or a plain simple box should be used for the product.
- Drop the package at your closest UPS shipping center.
The box you are using instead of the original one should be plain without any sign or label.
- In-Store Return Strategy
It is a more simple method to give back your unwanted items to the company. You can return the product to any of the outlets of Skechers either you buy it online or from the store by following the mentioned steps.
- Like online returning procedures, you first have to go to the “order and return” page on the website of Skechers.
- Give your email id and order number.
- Click “Continue” and identify the products you are returning.
- Click the “return label” button.
- Select the in-store return option.
- Take a print of the receipt and go to your closest Skechers store with it and the original receipt and box.
- Their staff will assist you with the remaining procedure.
In this way, you can return your unwanted product to a store easily.
Refund Process
Obviously, after returning a product, you want your money back. Skechers gives a total refund when the product is in good condition and you are qualified for the return policy. The company takes 7 to 10 working days to give your refund. The refund you get is according to your payment method.
- If you paid in cash, you will have your refund in cash.
- If you are paying from a credit or debit card, Skechers gives the money to your credit card.
- You will get it back in your PayPal account if you paid them in PayPal.
- If you use AfterPay, the refund will be in AfterPay.
- Lastly, if you paid from an eGift card, the refund comes in the eGift card.
Conclusion
In the end, we conclude this guide with the hope that it will be useful and informative for you. We suggest you have a look at our research to have the answers to your questions. We try to explain all about Skechers Return Policy simply and understandably. It is because if you want to return any item to the store, you should first know the processes and circumstances.
FAQ’s
Can a product be returned without an original receipt?
As for Skechers, it is a yes but for online customers only. It is possible only for online orders. You cannot return a product without an original receipt if you buy it from the Skechers store.
Is there any fee for the return process?
Skechers doesn’t take any fee for returns from the customers who have a membership. A customer that doesn’t have a membership has to pay charges for the return procedure.
