Sears, a Chicago-based department store giant, created the Craftsman tool brand. It is ranked seventh on BestOfMachinery’s list of the greatest hand tool makers in the United States. You also can sign up for the craftsman club. By doing this, You agree to receive emails including news, product sampling opportunities, specials, & other information suited to your interests. You have the option to unsubscribe at any time. Let us know about the ‘Craftsman Lifetime Warranty’.
Craftsman Lifetime Warranty
You can file a warranty suit at your local Sears department store if your Craftsman tool stops working. You won’t need to bring the receipt if you’re trying to repair a product with a full lifetime guarantee. This does not apply to articles with a limited lifetime guarantee, for which proof of purchase is needed in the event of a repair request.
Is there a lifetime warranty, and what does it cover?
There are two types of warranties offered:
- If the product is functional, there is a full lifetime warranty surrounding all problems, anyhow of their cause.
- If the product is functional, a delimited lifetime warranty enfolds faults in material & workmanship.
The table below lists all of the product types covered by these warranties, and the exceptions that apply to each:
- Hand Tools provide a Full life. The wear & tear parts are exclusions.
- Mechanics Tools provide a Full life. The wear & tear parts are exclusions.
- Non-Electric Automatic tools provide a Full life. The wear & tear parts & some other parts are exclusions.
- Tape Measures provide a Limited. The legacy tape measurer models parts are exclusions.
- Electronic Measuring tools provide a Limited. No exclusions.
- Portable plastic storage provides a Limited. No exclusions.
- Lawn & Garden Care provides a Limited. Long-handled garden tools & hoses-and-hose end products (medium and light-duty) are exclusions.
Hand Tools: Complete Lifetime Guarantee
- Hammers and Demolition Equipment
- Finished Products
- Multi-tools & Hex Key Knives
- Nutty People
- Pliers
- Sockets and Ratchets
- Screwdrivers
- Tools and Wrench Sets
Authentic Automotive Tools: Complete Lifetime Guarantee
Simple Design like Oil filter wrench, magnetic pick-up tool, 2-lb, etc.
You can email a claim if you don’t have a location within 30 miles.
Please provide the necessary information:
- Contact Particulars
- Address (City, State & Zip)
- Number to Call
- Information on the Product
- Model Number Item
- Number of sales checks (optional)
- A shot of the hand tool in its entirety.
- A snapshot of the hand tool with the item number/serial number visible.
- A photocopy of your driver’s license with your name & address on it
- Deliver a description of the thing & clarify everything.
Send to mail(CraftsmanLifetimeWarranty@transformco.com) once you’ve gathered all of the important information. Please keep in mind that the maximum email size (including the message & any attachments) is 5 MB.
No Guarantee
Articles like replacement blades, non-rechargeable batteries, filters, sandpaper, taps, bolt-outs, safety glasses, gloves, or other textile or leather products, plastic or metal hand boxes, and outdoor grilling tools are not covered by the warranty.
What stores sell Craftsman products?
You can check out the list of authorized Craftsman dealers online or use our Retailer Locator to look for a dealer close to where you are. Please ask your dealer to custom order that item for you if they don’t have it in stock, or get in touch with one of the “Mail order tool” companies who sell Craftsman tools.
Where can I get information on the replacement part under my warranty?
Please get in touch with the Craftsman merchant directly if you handled the warranty directly with them. For more help, please speak with a representative or call customer care at 888-331-4569 if you’ve already spoken to someone at Craftsman customer service regarding your warranty and an order was placed.
Conclusion
You can file a warranty suit at your local Sears branch store if your tool stops working. You won’t need to carry the receipt if you’re trying to mend a product with a full lifetime guarantee. You can send it to Mail id(CraftsmanLifetimeWarranty@transformco.com) if you don’t have a location near, making sure you’ve gathered all the information needed.
Frequently Asked Questions
- How do I write a product review?
Visit the Craftsman Club to sign up for the newest Craftsman product news delivered directly to your inbox. Members are also urged to take part in product samples as the need occurs & the product becomes available.
- How do I revise my password?
Go to https://productsampling.craftsman.com/authenticate & fill out the form. Choose Reset Password from the drop-down menu.
- How do I deal with or file a warranty suit for my tool?
With the receipt, you can contact the dealer who sold it to you. Visit Support if you have a lifetime warranty item or need more information.
- Who acquired the Craftsman warranty?
With the $900 million purchase of the Craftsman brand and all associated trademarks from Sears in 2017, Stanley gained control over how to “strategically plan for and position” the well-known Craftsman product line.
