Grubhub is an online food ordering and delivery company that is based in Chicago, Illinois, United States. Grubhub is owned by Just Eat Takeaway that connects local restaurants with customers. The Grubhub app ensures that the customers get their favorite food at their door at any given time of the day.
As of 2020, Grubhub had employed over 2,700 employees
What we will be discussing:
- Grubhub delivery fee
- Additional fees that come on your Grubhub order
- Grubhub’s on-time delivery guarantee
- Conclusion
- Frequently Asked Questions
Grubhub delivery fee
Every order that you make on Grubhub comes with a delivery fee. In exchange for getting food delivered to your doorstep saving your time and energy, the pay is higher.
Grubhub delivery fee search to help in covering delivery-related costs. The delivery costs can be between $1 to $10 and this price mostly depends on the location of Grubhub. If you live close to your Grubhub restaurant your delivery cost will be less than the farthest customer from the restaurant.
Another factor is whether the Grubhub restaurants use their own delivery drivers. The market also matters. The market that you are located in can also impact the delivery price.
Fortunately, the volume of your order does not affect the delivery fee.
How do you get discounts on the GrubHub delivery fee?
You can join Grubhub+
If you regularly use Grubhub, think about joining Grubhub+. Grubhub+ helps you save on the delivery fee by offering Unlimited free deliveries and a monthly basis. You are required to pay 9.99 dollars per month for the grubhub+ subscription. You can then receive free delivery on any order over $12 from a restaurant with the Grubhub+ on the app.
Grubhub+ also offers exclusive discounts from 2 weeks of Grubhub+ and an additional $10 when you become a member.
You can use a promo code
Grubhub occasionally provides promo codes that can pay for delivery fees fully or partially. This promo code must be provided for first-time customers. The first-time promo code can get to as much as $12.
If you want to be notified of the promos ensure that should subscribe to Grubhub emails or switch on the notifications for the GrubHub app on your phone
You can pick your order by yourself
You can pick up the order by yourself if you want to save on the delivery fee. You can order the food on the app and then pick up the delivery by yourself. To save on time Grubhub will notify you when your take-out is ready. By picking your order, you save on the delivery fee as well as tipping your driver.
Additional fees that come on your Grubhub order
- A service fee will be included to cover operational costs. It will be between 5% to 10%.
- Also expect a small fee to apply for any order less than $10. You’ll be asked to pay a $2 fee at most restaurants at Grubhub.
Grubhub’s on-time delivery guarantee
As of July 2021, Grubhub launched a new guarantee promise to consumers on-time delivery with a low delivery fee. If this is not Met, the customer will receive perks for free food on the next order. The perks will be at least $5.
This service comes with the recently launched Grubhub Direct service. This service gives restaurants an opportunity to have an online presence without paying a commission on delivery orders that come from this site.
The initiative came about from the challenges that independent restaurants have faced due to the covid-19 impact. Here diners have an opportunity to support independent restaurants and at the same time pay low prices on delivery.
Conclusion
Grubhub.com is a great online platform to order food for yourself from great restaurants. The prices are affordable and they promise a fast delivery. As discussed, you can see that the delivery fee and the additional charges that may be included support Grubhub to stay in business and to pay its employees and partners.
All you need to do is to take your pick from the many restaurants that Grubhub partners with. Grubhub will then ensure the delivery of your order just in time to enjoy every bite.
Frequently asked questions
- How do I contact GrubHub customer care?
Grubhub has social media pages where you can reach the customer support team. You can use either Twitter, Instagram, or Facebook.
But if you have an issue with your order, call them directly through 877 585 1085 or go to the website and start an online chat.
- Does GrubHub have a refund policy?
Unfortunately no. Grubhub makes it clear on the terms of use page that it fully determines whether to issue a refund on a case-by-case basis.
- Can I tip my Grubhub driver?
Yes please! The tip that you pay the driver goes straight to his pocket. That’s how the driver gets the majority of his/her earnings.
