Finish Line Return Policy

Finish Line is a shopping brand with all the top trending clothing items including hoodies, t-shirts, jackets, etc., footwear, athletic apparel, and sports accessories. With products from the infamous brands including Puma, Reebok, Fila, Nike, Crocs, Adidas, and many more, it is a shopping platform with all at one place kind of business model. Whether an athlete or just a common man doing window shopping, Finish Line seems to be a choice for your shopping partner. Let’s discuss on Finish Line Return Policy.

Is the product you bought not up to your expectations? Is the item delivered to you not what you ordered? Are you not satisfied with your package and want your money back? No worries. Finish Line has got you covered with its convenient and reliable, free, and easy return policy.

Finish Line Return Policy
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The product purchased from the Finish Line store or the official website can be returned within 45 days of purchase, with all the price tags attached and in the original package along with the receipt. Finish Line does not charge a single penny from its customers for returning services. The return service is completely free for all the customers as long as it satisfies certain conditions. The customer can initiate the return in various ways that are mentioned and explained below in detail. 

Conditions To Get Your Return Request Approved

Your order will be eligible for the free return only if it satisfies certain conditions as per the return policy of Finish Line. The conditions are as follows:

  • The items or the products must not be altered, worn, used, or damaged.
  • It should be returned in the original package or packing box.
  • All the tags are needed to be attached as they were.
  • You are supposed to make the return request timely. As per the guidelines from the return policy, the return request must be placed within 45 days of purchase.
  • Original receipt is required to make avail the return facility, however, there exists an exception in this case.

How Can You Initiate Return Request At Finish Line

Unlike other platforms, the return policy and guidelines at Finish Line are quite easy and handy. If unsatisfied with the product quality or the brand, Finish Line provides its customer with convenient free return service. You can place a return request through the following methods:

  • In-store return: With the original receipt, you are free to walk into any Finish Line retail store to ask for a return. Just provide them with a valid reason for return and the proof of your purchase and any other required details, and your return will be initiated and the refund will be credited to the original form of payment.
  • Return by Mail: To return your order by mail, go on to the Return Page on the official website of Finish Line. Enter your billing ZIP code and order number. Select all the items to be returned. You will get a shipping label. Print it out. Stick it on your parcel and ship it to the given address.

Return Request For Orders Without Receipts 

Is it possible to return the order at Finish Line even when we do not have the receipt? The answer to this frequently asked is yes. However, the return will be warranted by a company representative. Also, such return requests are only eligible for a store credit. This store credit can be accessed and used at any Finish Line retail store by the customer.

For Orders Paid With Afterpay Or Klarna

For the orders for which the payment has been done through Klarna or Afterpay, it is suggested to initiate the return through the mail. Returning your items this way ensures the sync between your return and refund is credited to your account simultaneously. Hence the company strictly recommends you return any such orders directly through the mail. To initiate a return request through mail, follow the instructions mentioned above. 

Orders Purchased from Finish Line Store at Macy’s 

If you have made your purchase at the Finish Line store within a Macy’s store or the Finish Line section of the online Macy’s store, you can visit any Macy’s store to process your return. Such orders are recommended to be returned to the Macy’s store itself and all the orders need to follow the guidelines from Macy’s return policy for the return request to initiate. For instance, the time limit to place the return request for certain items will be reduced to 30 days when the purchase is made, which was 45 days as per the rules and conditions of the original return policy of Finish Line.

For The Items That Are Damaged Or Not Ordered

If the order has items that are damaged or defective, or if you have been delivered the wrong order, Finish Line suggests you contact Customer Care Services immediately. And if not immediately then at least within the time limit of the return policy that is within 45 days of purchase. This will help you in returning the package easily and conveniently.

Finish Line Return Policy

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