Have you ever wondered if you could return your online purchase in their offline retail store near you? Pretty sure you must have but have no idea if such shops really exist. Well, we have good news for you, it is Vitamin Shoppe, an American brand with 785 stores worldwide. Let’s know about Vitamin Shoppe Easy Return Policies.
Here, you may return boxed or unboxed merchandise you bought from the Vitamin Shoppe channel to the nearest store around you within 30 days. You will receive credit in the original form of payment, only if you have payment received that you got while shopping. If one has lost a receipt, he will be receiving a refund at the lowest price of merchandise possible before 30 days unless they have the customer’s purchase history to make sure the customer has paid for the item.
The Vitamin Shoppe- Return and Refund Policy
The purchase you have made from the Vitamin Shoppe website or an App can be returned to any nearest shop/mall of Vitamin Shoppe. You will receive the refund in the original mode of payment if accompanied by a receipt in 30 days. In some cases, you are missing a receipt, and you will receive a credit for merchandise at the lowest selling price possible before 30 days unless they have the customer’s purchase history to make sure the customer has paid for the item. Store locator is an app where you can find the nearest location of the store of your choice.
How to Replace and Return Orders at Vitamin Shoppe
There are two possible ways available to return the item to the Vitamin Shoppe store. First of all, directly go to the store with the boxed or unboxed merchandise you don’t want along with the receipt, find a nearby store with the help of a store locator, and return your item. Secondly, mail the well-packaged merchandise you want to return along with the original receipt. Send them through courier or another trustworthy carrier service.
Shopping with PayPal
It is good going with PayPal because you will receive a refund item credit for online purchase. If you want to get refunded on your PayPal account, you can visit their distribution centers. For those orders mailed to your address, mail your purchase and receipt to our Retrievals centers. To return your purchase via mail, you must know the shipping cost of an item. Last but not least, make sure the package is in good condition.
What to do when items arrive damaged or defective?
They take every possible effort to make your order reach safe and well-conditioned addresses at your address. But, sometimes merchandise can get damaged while shipping due to some external factors. They understand your complaints and frustration, so they will do your replacement fast.
On receiving unboxed, damaged products, you can immediately e-mail them at customercare@vitaminshoppe.com with your personal information or call at 1 (800) 223-1216. They will replace your order as soon as possible or refund you immediately.
Global orders at Vitamin Shoppe
For international customers, free shipping is not applicable. International orders may take more time to ship orders around 7 to 10 days. For international orders, only the package recipient is responsible for paying taxes or VAT, import, or export charges.
They will manage every detail carefully until the consumer receives the package in good condition. While placing an order you have to pay all shipping and management.
Frequently Asked Questions
- Is it safe to order from Vitamin Shoppe?
Yes, it is absolutely safe to purchase vitamins from Vitamin Shoppe since it is a very well-known and established brand. Although research your end for sake of safety. Being a customer, it is crucial to know what is added to the product or is safe or not.
- Can I replace/return products I ordered online to a retail store?
Yes. you may return boxed or unboxed merchandise you bought from the Vitamin Shoppe channel to the nearest store around you within 30 days with a receipt.
- Is your credit information safe?
Vitamin Shoppe uses a special technology called SSL. through which your transactions are safe. This technology prevents unauthorized access to your personal information ( credit/debit card) on the internet.
- What if some item is not shipped or missing?
If an item has been shipped from your order please check your invoice to make sure that the missing item is not on backorder or check your email confirmation for possible multiple tracking numbers (orders may have been shipped in multiple boxes).
- How much time will Vitamin Shoppe take to ship?
Local orders will be mailed within 48 hours or less than that. For global shipments and orders including gift cards or out-of-stock items, they will proceed as soon as possible, but it may take a time of 7 to 10 days.
