Here we will see about the Michael Kors Return Policy
Introduction
Making sales and profits shouldn’t be a company’s only concern, the interest and satisfaction of customers should be greatly considered.
In order to make customers feel safe and to always want to come back, Michael Kors has drafted a friendly return policy for certain purchases made with specified mode of payment.
How Michael Kors Return Policy Works:
For every purchase that is to be returned at Michael Kors, a maximum of 30 days from when it was shipped is given, anything after that would not be looked into.
If you discover you have made a wrong order and would like to cancel, you are advised to hold on and await the arrival of the wrong purchase, place a new order accompanied with a mail and return the wrong one. And if it is a refund you want, you would be credited via your payment method.
Final sale purchase is not to be returned for refund except for damaged ones.
Purchase returns at Michael Kors are majorly made either by mail or in store.
To return a purchase by mail, you must make sure the packing slip has not been tampered with and information required is rightly filled. Avoid leaving anything behind.
And for every in-store return of online purchase, returns are to be made to any of Michael Kors stores within the US. The Store Locator helps to direct you to an in store around you.
Michael Kors Payment And Return Methods:
- AfterPay
This method allows for payment to be made after an item has been delivered and in instalment. For items above $2,000 After pay will not be accepted. You can return an After-pay purchase in store or by mail and it must be in line with Michael Kors return policy.
- Gift card and E-Gift Cards
If a product purchased via Gift card is returned, refund will be made via a new E-card. In a case where a gift card is contributed as part of payment made, the amount contributed using Gift card would be mailed while the rest would be refunded through credit which will immediately be confirmed by a mail with your full statement.
Note: All gift cards expire 36 months after being issued. And all payment methods can be used for every type of order. Foreign transactions attract additional charges and this might be imposed by your banks, mailing Michael Kors customer service for a thing as this will be a waste of time because only your bank or card issuers can have a better explanation. But purchases within the US are absolutely free.
- Cash on Delivery
Michael Kors allows for cash on delivery but this works with approved countries and comes with additional charges. To know what payment method is approved for your country, you can view that at the check out point after each purchase order. You can check online for approved delivery companies by Michael Kors to return any purchase or an in store.
Other method of payments in US are:
- 1.America Express
- 2.Master card
- 3.PayPal
- 4.Apple Pay
- 5.Discover
To return purchases on all these methods of payments in the US, it is either you quickly mail the US customer service at Customerservice@michaelkors.com or visit an in store using the Store Locator.
All requests for returned products are usually processed within 12 business days. Mails on return within the weekends will not be attended to until the start of a new week, so all mails are advised to be sent in before the weekends.
I got a Michael Kors Jewellery as a gift, can I return it for something else?
It is very possible to return a Michael Kors purchase given to you as a gift for either something else or cash. This only works if it is not a customised item. You can return through mail or instore by following the standard return policy. For gift return without receipt, you may be eligible for store credit and might be in the lowest price
Note: items like facemask, intimate apparel, engraved items, washed/or worn items are non-returnable.
How does Michael Kors Handle a Return without Receipt?
In cases like this, you are advised to contact the company to first find out if the copy of your receipt is available for reprint within 30 days, and be ready to provide all required evidence to prove when and how purchase was done with valid date and ID.
What do I do if I change my place of Residence within the US and I need to make a Return?
The most important thing is to complete the required information on the packing slip, including all pages of the slip, including your present address and pre-paid return label. You can also visit an instore around your new location.
CONCLUSION
Michael Kors return policy sees to it that all payments are refunded using the same method it was received, with exception to cheques and cash payment, for this you get a mail as a proof of refund with your statement.
