Princess Polly is an Australia-based online store, which is now spreading all over the globe. As many customers are purchasing clothes, accessories for any reason, they might not be satisfied with the purchase and want to know about the return policy. Here is what I found about it! Here are the clear details of Princess Polly Return Policy.
The following is Princess Polly’s return policy:
Return policy—You have 30 days from the date of delivery to return your Princess Polly items for a refund or a gift card. No exchanges—For overseas returns, Princess Polly does not give exchanges or store credit. To be eligible for a return, items must be unworn and unwashed, with all of the original tags still attached. Returns of swimwear must be in good condition, with the hygiene seal intact. Returns for sale products are accepted by Princess Polly.
Use their printable returns label to return your products.
Return anything to them by packing them up, affixing the supplied label to the top, and dropping them off at any USPS outlet.
Within 6 business days of receiving returned items, their staff handles all refunds and shop credits. An email with a digital gift card for shop credit will be sent to you. Refunds are applied to the original payment method and should occur within 7 business days, depending on your bank’s clearing times. Once your things are in transit with the carrier, exchanges will be processed. This will initiate a new order, so get your products in the mail as soon as possible! Once the warehouse has dispatched your item, you will get an email with your updated order number and tracking information.
To minimize processing delays, please double-check that your return booking matches the physical objects being returned. To modify your return type, please contact their Customer Experience staff as soon as possible. The goods that were purchased as a set must be returned in their original packaging. One component of a set cannot be exchanged for a different size.
Non-Returnable Products:
These items are not qualified for refunds or exchanges at Princess Polly:
- Cosmetics
- Earrings
- Underwear
- Beauty tools
Refund Policy of Princess Polly:
It might take up to six days for Princess Polly to process your request and give a refund after she gets it. The refund might take up to seven days to appear on your card statement.
Princess Polly will remove the products in issue from your Afterpay plan if you return the things you paid for with Afterpay. To prevent having to pay further costs for late payments, keep paying the installments until the things reach Princess Polly.
How can you initiate the return request?
To make a return request to Princess Polly, follow these steps:
- Enter your order number and delivery ZIP code on the Princess Polly website’s Returns page.
- Choose the items to be returned and the reason for the return.
- Pack your belongings, including your receipt.
- Attach the return shipping label to the package after printing it.
- Drop off your stuff at a carrier station near you.
What are Happy Returns And How Does it Work?
Happy Returns is only available to consumers in California! Happy Returns has collaborated with Princess Polly to provide printer-free, packaging-free, and environmentally friendly returns and exchanges with no return label. Simply begin your return using our online portal and choose to drop it off at a return bar! You’ll get a QR code, which you can use to find a Happy Returns return location near you, drop your products in, and you’re good to go! Not to mention, they’ll execute any return, store credit, or exchange within 24 hours! makeup brushes, sponges, and hair tools are non-returnable due to sanitary issues. The hygiene seal on all swimwear returns must be intact.
Is it possible for my return to be refunded to my original form Of payment Instead of a gift card?
Princess Polly may only issue refunds to the original payment method(s) used at the time of purchase for the order being returned. If you used a Princess Polly gift card to pay for your order, your refund will be applied to the gift card. Princess Polly is unable to reimburse payment methods used for prior orders.
Can I return Goods purchased through Afterpay?
You have the option to terminate your payment plan if you’re returning things ordered using AfterPay. Because AfterPay is a third-party firm, you are expected to wait until we have processed your return before submitting payment. They can then terminate the payment plan for your returned products once they receive your return shipment. Following that, all payments made toward the products will be returned by AfterPay. AfterPay cancellations are added to the planned Payment Plan’s final installments. Log in to your AfterPay account once your return has been completed to see your new payment arrangement!
Conclusion:
Returning purchases can be a hassle for some time. You can return most of the items but make sure you purchase the non-returnable items with care. Hope he article helped you.
