TJ Maxx’s return policy is adored and despised at the same time. It’s popular since most things can be returned even after the return window has closed. It’s despised because they might be stingy with returning washed stuff, even when there’s nothing malevolent going on. Let’s go over their return policy in detail, as well as some tips for making it work for you in the future. Let’s know about TJ Maxx Return Policy.
TJ Maxx Return Policy
TJ Maxx gives me how many return days?
The time limit is 30 days. You have 30 days from the date of purchase to return or exchange any products to a TJ Maxx location. Returns with a receipt (and often without a receipt) are granted store credit for the item’s current price after 30 days.
Is a receipt required during return?
“Please preserve your receipt to make your returns faster and easier,” TJ Maxx says on its website. However, having a receipt is not required for a return. When you don’t have your receipt, they’ll usually cheerfully give you store credit.
You will need a government-issued photo ID, your name, signature, and address to make a return without a receipt. They collect this information in order to keep track of your returns and ensure that you don’t take advantage of their return policy.
While they don’t have an explicit policy on how many “no-receipt returns” you can make in a month, it’s safe to assume that a few in a month will draw their attention and prevent you from returning.
Can washed items be returned at TJ Maxx?
This one is a little more difficult. They don’t accept returns on things that have been worn or cleaned, according to their policy. However, if you make a strong case, the management is likely to consent to the return. This is especially true for clothes that have shrunk significantly in the wash or have lost a significant amount of color.
Process For Returning An Online Order
There are two potential options open for you. You have the option of returning things in-store or via UPS.
Returns through in-store
Returning online orders to the store is completely free. Simply take back the product to the nearest TJ Maxx location with your receipt, packing slip, or shipment validation email.
Returning through mail
You will have to pay $9.99 for postage and handling for this. Make sure the item is returned to TJ Maxx via UPS within 30 days. If not, you will have to make do with merchandise credit. A return shipping label is included in the original shipment.
Note:
- When returning online orders by mail, an exact exchange is not possible. This is owing to the fact that internet inventory is always changing.
- If you live near a TJ Maxx, you will definitely save money by returning products in-store rather than paying the return shipping price. Only if the item is defective will they waive the $9.99 cost.
Items That Are Non-Returnable
The items that are not applicable for a return are-
- Gift cards cannot be returned for cash.
- Online purchases cannot be returned in-store; online purchases can only be returned by mail.
- Items costing more than $1,000 returns are not accepted in-store.
- Handbags that cost more than $499.99 returns are not accepted in-store.
Conclusion
TJ Maxx is open to returns and refunds. However, their return policy and rules depend upon a variety of factors such as the product being returned, the condition of the product, etc.
FAQs
- Is it possible to return items with a gift receipt?
Be warned that if you return anything with a gift receipt, you will only receive store credit or an identical exchange. You will not be given any money.
If you do this after 30 days, you will be stuck with the item’s current price. If it’s on clearance, you will be stuck paying the clearance price.
- What is the return policy for the holidays?
TJ Maxx has a great return policy over the holiday season. All purchases bought between October 16th and December 24th are eligible for a refund until January 23rd the following year.
- If I used a debit card, can I get a cash reimbursement?
Yes, you can obtain cashback if you still have the receipt and are inside the return time.
- Is it possible to return food that has been opened?
No, once you open food things, you’re stuck with them. The only exception is if the meal is unhealthy to eat due to circumstances beyond your control, in which case you have a fair chance of receiving a refund.
- Is it permissible to return the items from TJ Maxx to Marshalls?
No. You can’t mix their returns, even if they’re both owned by the same company.
