About ZETA Tire Warranty, before that, we need to know what is a warranty?. A warranty is usually a written term of a business contract, that shows the period a purchased product can stay can be returned if it develops any problem for a replacement to the company over the given period. Receiving a tire warranty is not always easy; it involves terms and conditions, and it depends on the company’s policy. However, when customers receive a warranty, it builds their trust in the company. One of the well-known tire companies in the world that supplies tires in several different countries is ZETA.
ZETA tire is a brand of Michelin that entered the market in 2005 cutting across 89 countries and shipping over 150 containers in a month. This company offers a tire warranty for about 7 years. This shows that their products are very durable with high quality. For one to receive ZETA Tire Warranty, the individual must follow due process. The process is further described below.
Important Steps to receive tire warranty
- You must ensure to read and understand all the information concerning the warranty from the warranty statement issued by the manufacturer of the tire or from their dealers. This is because the terms and conditions guiding the warranty vary based on the company’s policy.
- It is important to have a record of all the maintenance done on the tire. This could be inflating the tire when the tire becomes deflated, alignment, road usage, and distance covered with the tire.
- Ensure that you keep safe all documents supporting the tire, such as payment receipts for servicing, the warranty document, and other necessary documents.
- You must notify the dealer or the warranty unit immediately you noticed the problem. Timely notification may help you get your warranty immediately if it is a minor fault. However, if you failed to report on time, then, you have to continue the process to the fifth step.
- Ensure you do not give out the tire for major repairs to the service people when it is still under warranty.
- In case, the service department fails to grant your request, kindly meet the dealer that sold the tire to you to assist you. You can help them recall the assurance and promise they made when you came to buy the tire.
- If the salesperson/dealer fails to assist you, then you have to meet the manager and detail the problem and assure the manager you will take up the case if they could not handle it properly.
- If the manager could not offer a solution to the problem, make some research on their website, look for an email address, especially the email address of executive members of the company, and write a detailed email of the situation. You can also look for frequently asked questions on their website page which may hold the answer to your queries.
- Make a wise decision, you may be requested to pay for the charge for repairs, or charged a fee to get a replacement. Do not fight much about the situation. Follow the best, if repairing the tire won’t solve the situation or endanger safety, then going for a replacement would be the best option.
Products and services
At the ZETA company, you can find the best fit for your vehicle. The products include:
- Vehicle Tires; All-weather tires, winter tires, Moto sports tires, Summer tires, and others.
- Bicycle and motorcycle tires are also available.
- Auto accessories: All automotive parts for different vehicles are available at ZETA company.
- Also, at ZETA company services such as tire repair services are offered in their company.
Bottom Line
The ZETA Tire company is one of the leading manufacturers and retailers in the tire industry in the world. They are a brand Michelin that has existed since 2005 and their products are very durable and quality. Their tire guarantees a smooth and comfortable ride under any condition. This is proven by the warranty life span of their tires, up to 7 years. Although, for you to receive a warranty, you must follow due process.
Frequently Asked Questions
- What should I present for me to claim a warranty for a damaged tire replacement at ZETA company?
For you to claim a warranty you are required to come with all the paperwork regarding the purchase of the tire and that the servicing of the tire. You are required also to present the claim with the vehicle using the tire to an authorized dealer.
- Are there any terms and conditions on the tire warranty?
Yes, there is but it all depends on the company’s policy. Most times the warranty only covers the manufacturer’s fault. Damage due to accident, fire, road hazards may not always receive a warranty.
