If you are planning to purchase new tires for your vehicle, then it is always advised to do it carefully. A good quality tire saves us from avoidable road accidents. A good quality tire not only provides extra safety but also comes with a long-term warranty plan. That’s why it is important to do a lot of research before buying a new tire for your vehicle. If you have purchased a high-quality tire that has a long warranty cover, then you can be tension-free for at least two to three years. However, there is a middle way; there are companies that sell warranty contracts on the purchase of new tires. Ethos group is one such company, which is solely based on auto parts upkeep and also provides insurance assistance. In this article, we will tell you about the Ethos Tire warranty plan.
INTRODUCTION
Insurance assistance through ETHOS
Based on Texas, the Ethos group mainly focuses on assisting in auto parts insurance, and also on their maintenance. Its other branch, EG Assurance deals with warranty plans of auto parts. In this way, we can infer that Ethos warranty plans are operated by EG Assurance. The company offers a variety of extended plans on different auto parts.
EG ASSURANCE TIRE WHEEL
On behalf of Ethos, it is the EG Assurance Company that provides Tire and Wheel protection contracts to its customers. Customers are provided with a repair or exchange option, in case of any damage or road hazards.
The company will provide compensation, or return if the tire is damaged due to a road hazard. Some of the common causes of road hazards include potholes, metal parts, wood debris, etc.
The warranty plan includes the installed wheels or rims, tire pressure sensors, wheel studs, valve stems, caps, wheel locks, and tires. However, the tires should have a 2/32 inch deep tread.
ETHOS EXTENDED WARRANTY PLAN
As mentioned earlier, Ethos warranty plans are provided by the EG Assurance company. EG assurance provides around twenty types of warranty plans for car owners. Some of them are mentioned below.
- VEHICLE SERVICE CONTRACT- Under this contract, the company provides nationwide assistance to the customers. The company will replace or repair if there will be any defect in parts. If the tire has punctured or there has been any other problem in your car during a trip, then you will also be provided with trip reimbursement on long and short-distance trips. To help you deal with any kind of emergency, the company also provides 24/7 roadside assistance. This assistance includes towing, flat tires, emergency gas delivery, and battery jump starts.
- LIMITED WARRANTY- Limited warranty provided by the company includes Engine, Drive axles, Transmission, Transfer Case, and Air Conditioning.
- MAINTENANCE PROGRAM- Under its maintenance program, the company provides oil changes, tire rotations, and multi-point inspection. Under these warranties, customers can also ask for deductible, windshield, tire and wheel, and other plans.
HOW TO FILE A WARRANTY CLAIM?
The users should file their warranty claim as soon as possible. However, certain steps need to be followed by the customers. You can file the warranty claim via phone, via email, and also talk to any of its executives in person. To claim the warranty over the phone, customers can contact the company’s claim department. The customers can call on 855 342 0323 to register a complaint. To register the warranty claim via email, simply send the email on the company’s registered email id, claims@egassurance.com. Write the situation of your warranty issue in the email. Mention the details of your contract and other contact details. You should also attach the purchase details.
To resolve your issue in person, visit the nearby dealer of EG Assurance, it would be better to visit the dealer from where you purchased your vehicle to get the issue resolved. As soon as you submit your warranty claim documents in person, you are done with your job.
WHEN THE WARRANTY CLAIM IS REJECTED
For raising the warranty claims, customers can also use certain mobile applications like DoNotPay to file their warranty issues. In case of your warranty claim is rejected, you can also use this application to get some help. Visit the application and select the ‘Pick Appeal a Denied Warranty Chain’. Then type the details of your rejected claim and also the supporting document. After that, the company will directly appeal to the firm.
CONCLUSION
Ethos tire warranty is included in a wide range of options. Its warranty assurance is handled by its branch company, EG Assurance. The company has as many as 20 warranty plans. There is no specific tire warranty plan. But the company has included a warranty of tires in its Vehicle Service contract, limited warranty program, and Maintenance Program. To claim the warranty, you can apply over the phone, via email, or in person. In case the warranty claim is denied by the tire manufacturers, you can also take the help of applications like DoNotPay for appeal.
