eXp Realty is a technology company that provides brokerage to real estate businesses worldwide. Glen Sanford founded it in 2009. Its operations are majorly online and have an innovative technology, cloud-based platform, Exp World. Read further to know ‘What CRM does eXp Realty use?’.
Customer relationship management (CRM) is how organizations administer their interactions with customers by obtaining and compiling information from different communication channels. Data analysis is used to break down and interpret the large amounts of information obtained from various sources into meaningful bits
eXp Realty capitalizing on cloud-based technology has carefully designed agent tools and resources that help bring together information from various channels for analysis and interpretation and to sharpen staff and agents for a better business experience. These tools include KvCORE, CRM platform, Make it Rain Platform, Skyslope, Exp World, Exp enterprise, Workplace by Facebook, Marketing and Branding Centre, and many others.
What CRM does eXp Realty use?
KvCORE
It is a massive lead generation platform given to every Exp Realty agent; with this tool, agents get an all in one solution that includes a customer relationship management database. This system gives the agents an array of leads from various sources, including websites, emails, live chats, and social media, among other sources. Using the frontend version of this platform gives the user vast essential information that includes possible leads to clients; such a platform manages client’s online behaviours such as frequent searches and provides a track to any changes
KvCORE CRM includes smart email drip campaigns, system-generated texts, and the creation of landing and squeezes pages that support lead generation. The system is designed to work with agents of all technological callipers.
Enterprise Lead Generation Platform/ CRM Platform
It is a platform provided by the commission’s incorporation (CINC), the leading real estate marketing and CRM software provider for elite agents and teams. This platform allows eXp agents to access essential CINC tools and resources to boost their productivity at no additional cost. It gives every agent a consumer website that integrates with a comprehensive platform to track clients’ behaviour from leads generated.
Skyslope
It is a transaction management platform used by agents to organize their work and upload documents for signing by the broker team. This platform aids the agents in performing up to their tasks; the system is designed to automatically generate a checklist of possible market requirements depending on the feed in detail.
Make It Rain lead generating platform
It is an internal program that supplements KvCORE and is run by eXp employees; it is designed to be used by the eXp agents alone. This platform allows marketing specialists to run and manage lead generation marketing campaigns through Google. It is connected to a KvCORE, so that leads generated are driven to the KvCORE customer relationship management.
Exp World
It is a virtual environment where agents can log in and access self-development services such as training and further support. Accessing these environments entails downloading software that allows the agents to create their avatars and take a virtual tour interacting with other people’s avatars from various departments. Generally, this platform aims to develop the agents further and provide them with the most relevant skills and qualifications.
Exp Enterprise
An agent’s platform dashboard shows various items that may include all dealings made, total cash paid, revenue share, and stock earned. This platform is intended to keep track of all the transactions an agent processes. The information obtained may be used to gauge the performance of the agent by an extension predict a possible performance.
Marketing and Branding Center
It is a platform that allows agents to pick marketing and branding tools of their choice; here, the agents are exposed to a wide array of template marketing materials that can be manipulated to suit various targets. Some of the marketing tools availed are social media shareable, listing and open house flyers, buying and selling guides, and buyer and listing presentations
Workplace by Facebook
It is a platform identical to regular Facebook but is designed specifically for eXp Realty agents and staff availed in both computer and mobile versions. The workplace has a wide array of resources, including news feeds, agents’ posts, training, and referrals. Within this platform, one can interact with other users, including agents, staff, members, and state brokers, thus giving a chance for business expansion.
Conclusion
eXp Realty employs some of the innovative CRM tools and resources that provide insightful information that can aid a more targeted business. The most important tools are the KVCore and CRM platform; the latter generates driven to the KVCore for further analysis.
FAQs
Is eXp Realty a Pyramid Scheme?
eXp Realty is publicly traded and allows the public to scrutinize its financial performance from the books of accounts. The company is thus not a pyramid scheme in any way
Why is eXp Realty different?
Many things make eXp Realty special these include eXp stock awarded to all realtors and brokers, KvCORE, cloud-based technology, agent and staff couching, Revenue Share Program
How do I get ready for leads?
Getting ready for leads entails knowing all the lead generating techniques in KVCore and getting a grasp of the ‘Making Rain’ process
