Edgars Cell Phone Return Policy- Know More

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Edgars is a retail store that offers its customers clothing and merchandise. Edgars even has a range of selected shoes, beauty, and homeware products. If you are looking to buy a cell phone, then you can pop in at Edgars to have a look at the different cell phones they have on offer. You will also be happy to know that Edgars has put in a return policy for their cell phones, so you do not have to be bound to defective goods.

Edgars Cell Phone Return Policy

Not many people would look for purchasing a cell phone in a clothing retail store simply because it is not their niche. Edgars can be said to be unreliable since their main focus is on clothing however this shouldn’t impact the quality of the cell phone because they come from cell phone manufacturers. If you have purchased a cell phone from Edgars and are having problems with it, then you might be looking to find out more about their cell phone return policy.

What is Edgars?

Nobody enjoys shopping more than women. And for some people shopping can be therapeutic. Relax and take some time to yourself and visit Edgars for an exciting shopping spree. Edgars is a department store specializing in offering its customers clothing, accessories, footwear, and electronics. To get affordable clothing and electronics visit your nearest Edgars store. Shop all departments for females, males, and kids.

Electronic Devices sold at Edgars

Cell phones have become a necessity in this day and time. With the digital and online world, it is hard to live life efficiently without a cell phone, therefore Edgars has catered to your needs. You do not have to visit a cell phone retailer to purchase a cell phone, you can just make all your purchases easily at Edgars.

For your convenience, Edgars has made available a cellular department. These are the electronic devices available:

  • Cell phones
  • Laptops
  • Tablets
  • Headphones
  • Wearables and accessories

Note: some of the available brands include Apple, Samsung, and Huawei

What do you need to purchase a cell phone?

Purchasing a cell phone is simple. You do not have to go through extensive processes just to keep connected. Simply visit an Edgars store or visit their online store and pick a phone of your choice. This is what you will need: proof of address, bank statement if purchasing on contract, and the money for cash purchases. If you will be purchasing a contract, then they might need to perform a credit check on you to check if you will be able to pay. After that process, you can enjoy your cell phone if approved.

How can you be eligible for returns?

Sometimes when people purchase cell phones or other electronics at clothing retail stores, they might be defective. If for any reason you are unsatisfied with your cell phone, you will either want to get a refund or return the cell phone for a better exchange. Edgars allocates 30 days as a period for returns, refunds, and exchanges. The following criteria apply for defective cell phones or electronics:

  • You are eligible for 3 months return policy and 6 months warranty
  • For returns, you are required to show them your proof of payment and the Identity document used for the purchase
  • Items will be inspected before exchanges, repairs, and refunds are granted to the customer.

Other factors might be considered when returning cell phone devices at an Edgars store. Before returning any cell phone devices, make sure that you have made yourself familiar with the terms and conditions put out by Edgars. These are some of the factors that you might not be aware of: 

  • If the cell phone or other electronic device takes a sim card. Then if you have inserted a sim card in the cell phone it will be regarded as being used.
  • If the cell phone or electronic device purchased in-store or online is Wi-Fi configured, then if you have connected the device to Wi-Fi it will also be regarded as used.

Refunds are made through cash or gift cards that can be used in-store. To redeem refunds or to file returns and exchanges, the customer is required to present a receipt or gift receipt as proof of purchase.


If you find yourself unsatisfied with a cell phone you purchased from Edgars, do not hesitate to take it to their stores to receive a refund or to exchange your product. Make sure that you have with you the necessary information that will be required of you before attempting to return any cell phones. Ensure that you did not harm the cell phone yourself as it will be inspected first before you receive a refund.

Frequently Asked Questions

  1. Can I purchase a cell phone with a gift card?

Cell phone purchases can be made using gift cards however no cash refunds will be made.

  1. How long do refunds take to reflect on my Edgars Account?

Refunds typically take up to 10 days to reflect in your Edgar’s account.

  1. Do I need to take insurance for my cell phone at Edgars?

It is recommended that you take insurance for your cell phone as the insurance will cover damages, theft, and loss.

Edgars Cell Phone Return Policy- Know More

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