The Mint Mobile wireless company was established in 2016 to provide mobile virtual network operators and wireless connections at affordable rates for customer satisfaction. The company works online without any stores to provide mobile phone services. You can get data packages of your choice from one-person sizes to a bulk plan. The company delivers the best mobile phone plans and data services. Let’s know about Mint Mobile Phone Return Policy.
You can return your phone on Mint Mobile with an exclusive offer 100% money-back policy by filling out a refund form. Seven days refund policy is also available for a refund without any reason. The product must be in its original packing like-new phone state. The offer is applicable at purchase on the mint mobile website (mintmobile.com) or the mint mobile app.
Simple steps for refund policy:
- Provide the needed data about the model of the phone and your personal information on the form at the company website and submit it within 7 days after purchase.
- The mobile should be in the original packing, warranty card and documents must be unfilled.
- The refund request is processed by customer care. If your request meets company standards then the company will send an email of confirmation.
- You will be paid within ten working days. However, you have to pay the shipping charges.
Return through Amazon:
If you buy the company’s items through Amazon’s official page (Mint Mobile’s official on amazon.com) then you have to request a refund through the Amazon refund policy.
Return policy for the damaged product:
If you want to return the damaged product (like a damaged phone or any other item), you will get back the purchase price with fees and taxes within three days of purchase with the receipt. But you have to pay for shipping. You can also claim a warranty of the item to repair the product without any cost.
Refund for the defective product:
If you get a defective product on purchase, you can return the product and get an item of similar features and the same brand. The shipping charges will be covered by the company.
Instructions for phone return:
When you refund your phone, you have to follow some must-do instructions.
- Cell phones should be packed in original packing with all the supplements.
- Reset your device and attach a copy or return request, order number, and Return Authorization Number.
- You will get confirmation within 5 working days after your refund request.
45 days refund exclusive offer:
The company provides you an exclusive offer to cancel your activation service with Mint Mobile or sim kit within 45 days of purchase. This offer does not apply to other products and services.
Plan refund policy on Mint Mobile:
The company provides a return and cancellation policy within seven days after your activation with New Mint Mobile. You have to fulfill some simple steps to cancel your purchase plan or return a purchase.
- If you buy the mint mobile plan from the company website then you can return it (www.mintmobile.com).
- Complete company refund request at the website (www.mintmobile.com/return-policy).
- You have to request a refund within a seven-day risk-free trial.
Conclusion:
Mint mobile provides you with refund policies for phones and other items if you feel dissatisfied in seven days. You have an amazing offer to refund your phone without any explanation and get 100% money back except shipping. Visit the mint mobile website to apply for a refund of the product. The refund policy can also be used to refund the damaged products by contacting customer care. There is no physical return policy available yet on mint mobile.
FAQ
How to activate your eSIM?
If you have the Mint Mobile application it will guide you to activate your eSIM easily. The briefing is available on the Mint Mobile website. You can activate the plan in two simple steps.
Activation plan:
If you want to activate it right away then press the activation button. If you activate later, an email is provided with an activation page link.
Install eSIM:
After the activation of the plan, you have to install eSIM on mobile. Scan the QR which is available on-screen.
What is an Unused sim card Return policy?
If you have an original unpacked SIM card you can return it within ten days of purchase. It only applies to sim cards that are not activated yet. This offer is not available for a sim card from a national retailer and other store websites.
Why is my account deactivated on Mint Mobile?
The company will deactivate your account on Mint Mobile if you fail to pay within due time. It can be remain suspended for up to 60 days. Your account shut down on Mint Mobile after the suspension period.
How to activate Mint Mobile service?
To activate the Mint Mobile service follow the simple process.
- Open company web page or Mint Mobile app.
- Enter your 11-digit ACT code from the back of your SIM card.
- Steps on the screen will guide you further.
- The scope of the area and mobile compatibility will be detected systematically by the app.
