Does Kay Buy Back Jewelry?

Kay Jewelers is an American jewelry company that is all around the world. They are one of the most renowned jewelry companies in the continental united states, and people frequent them to buy rings and other jewelry, but they also accept returns and engage in the process of buying back jewelry as well. In this article, we will see if a consumer can convince Kay Jewelers to buy back their ring or another item of jewelry. Let’s know ‘Does Kay Buy Back Jewelry?’

Does Kay Buy Back Jewelry?
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Through the Kay Gold Exchange mail-in program, Kay Jewelers will acquire secondhand gold or platinum jewelry, including rings. Kay will purchase used jewelry, although it is damaged, they will not purchase new jewelry.

Eligibility For Giving Back Jewelry

The actual purchase value of something like the barter, minus expenses like tax and delivery, is the trade-in value. The KAY Jewelers Trade-in Evaluation system generates trade-in values automatically.

The sales price for any new jewelry item, excluding taxes and delivery, must be at least twice as much as the trade-in value. For instance, if you paid $1,000 for your initial earrings at KAY, your subsequent purchase must cost $2,000 or more.

Trade-ins can only be used to buy new diamond jewelry; they can’t be used to buy lab-created diamonds/diamond jewelry, previously owned items, gemstone jewelry, or gold, silver, or other metal jewelry. As permitted by law, trade-ins are accepted at most KAY Jewelers locations. Trade-ins are now unavailable on

Exclusions For Giving Back Jewelry

The trade-in CAN NOT be returned to a purchaser till its 1-month retention period has passed. Except in Alaska, Hawaii, Oklahoma, North Carolina, Delaware, and Florida, the retention period applies to all stores. The pricing of your new jewelry item, excluding taxes and delivery, must be at least twice as much as the trade-in value. For example, if you paid $1,000 for your initial earrings at KAY, your subsequent purchase must cost $2,000 or more.

Because a trade-in does not qualify for store credit, your new jewelry should be bought just at the date of the upgrade. Research facility diamond, gemstones, gold, silver, and other metals have no trade-in value. Diamonds that have been chipped, broken, or damaged will not be accepted for a trade-in. Clients without a North American or Commonwealth address will not be accepted as trade-ins. 

Exchange Of Gold Jewelry And Items

Kay Jewelers buy precious gold jewelry (10K, 14K, 18K, 22K, or 24K gold or European comparable) and platinum 900 or 950 jewelry. If the diamonds or color stones in your undesired jewelry are set, you should have them removed before shipping your gold or platinum to them. You need to keep in mind that any diamonds or color stones that you buy or return will not be compensated by the company.

KAY JEWELERS ONLY Considers Old JEWELRY, NOT NEW OR APPEARING NEW JEWELRY. Investment metals, such as ingots, coins, bullion, and bars, should not be sent. Dentistry gold, junk gold, gold flakes, and gold nuggets are all accepted at KAY jewelers. Gold and platinum prices are set daily.

Every day at 10 a.m. ET, they adjust our pricing based on the London Fix – which sets the price of gold in London. Lastly, you need to be present in person for the gold to be evaluated and exchanged, a simple mail by package will not do

Selling Process For Jewelry At Kay

You first must register online with Kay Jewelers Gold Exchange to sell your jewelry. Kay will send you a complimentary, insured package to load all of your gold and platinum items and return them to her. Shipments are covered for up to $500 in insurance.

Once Kay receives your jewelry, it will weigh and examine it before sending you an email with an offer. You have the option of accepting or declining the offer; if you refuse, Kay will return your products to you free of charge.

Payment Of Jewelry Bought Back By Kay Jewelers

Payment can be made with a check or a Kay Jewelers gift card at the Kay Jewelers Gold Exchange. Should you choose a gift card, Kay will increase your offer by 10 percent of the total price of your package. Your money will be mailed to you as quickly as your demand is processed. You have 30 days to deposit or cash the check after receiving it; if you change your views during that time, you can call Kay Jewelers Gold Exchange to have your things back.


When it comes to purchasing jewelry, many people have discovered when they get a ring, a bracelet, or even a pendant, only to discover later that the piece of jewelry they purchased is not what they wanted. As a result, a recurring issue is whether the brand from which such a piece of jewelry was acquired would buy back from the customer. Any diamond or diamond jewelry piece bought through KAY Jewelers (except lab-created diamonds/diamond jewelry) can be exchanged for a new diamond or diamond jewelry item worth at least twice the trade-in value.

Frequently Asked Questions 

1. Does Kay Accept Diamonds That Have Been Created By Labs? 

Kay only accepts natural diamonds, so they do not accept artificial diamond pieces.

2. Does Kay Do Diamond Trade-Ins? 

Yes, Kay does do trade-ins for diamond jewelry.

3. Does Kay Accept Jewelry That Is Custom Such As Class Rings Or Engraved With Personal Information?

No, Kay does not accept such jewelry that is customized in nature. So, class rings, custom engraved rings, earrings for pierced ears, and any mech that is acquired under the jewelry replacement plan are not eligible for a piece of jewelry buyback at Kay.

Does Kay Buy Back Jewelry?

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