Harbor Freight Tool is quite a famous tool and equipment retailer in America. For every small technical problem, one can easily visit the nearest Harbor Freight Tool retailer shop. The company repairs anything related to technology and sometimes they do it for free. The company has been running in the world market since 1977. There are many devices, tools, and products that are sold by Harbor Freight Tools. Some of the famous products sold at Harbor Freight are generators and power tools and People have often asked if the company has a generator return policy. Yes, the tool retail company does have a generator return policy if a customer purchases them. The main policy is if a customer is willing to make a return then they must do it before 90 days of purchase.
The same kind of product return policies is followed by all the competitors of Harbor Freight Tool. But, certain policies need to be taken care of properly, or else the company might not receive the return. Still, consumers who have purchased generators from Harbor Freight Tools did not find any reason to return them. This is because the generators sold by this tool retail company come with the best quality and materials.
Harbor Freight Tools Return Policy
Not all consumers are satisfied with the product they buy from different stores. But, there are certain policies or terms and conditions to follow before making a return to the company. Many consumers who bought a product from Harbor Freight Tools well-appreciated the products. The products were highly cheap and they worked well for longer periods.
In the same way, Harbor Freight Tools do have its rules and regulations before making a return. The return or exchange policies are the same for all the products sold at the tool retail company. Now, the return policies kept by Harbor Freight are the following:-
- Customers willing to make a return or exchange for the generator they bought must do it within 90 days for a full refund or replacement.
- Now, for the replacement policy, the returning product should not be damaged after they are sold from the company. The same goes if the customer is willing to return the generator.
- The limited-warranty period for any generator bought by any customer is 90-days.
- If the product is delivered uncertainty manner or is damaged then it must be reported to the concerned team within 48-hours after its purchase.
- While returning the product or generator the original payment slip or the packing slip must be given to the delivery man.
- The shipping and handling or the installing charges will be non-refundable for all products bought from Harbor Freight Tools.
These are some of the general return and exchange policies used by Harbor Freight Tools. Additionally, the individual willing to return or exchange the product must ensure that they are not damaged and the original bill is present with them.
Refund Time
Harbor Freight does not take much time to refund any product. If the product is returned or exchanged within 90 days of purchase then the return will be done within 2-3 working days. The customer service and other services from Harbor Freight are just amazing.
Other than that, if there is a delay in the refund then the customer must contact the concerned team for further assistance. But, that happens quite rarely as the company refunds the money within 2-3 working days.
Methods of Returning Generator
The company has provided two different methods for returning or exchanging items for consumers. The company ensures that the consumers do not face any problems while returning any products they are willing to return.
The two methods of returning generators are the following:-
- Return by mail
- Return in-store
These are the two types of methods where a consumer can return the product that they are willing to return or exchange.
- Return by mail– A consumer can make a return or exchange their product just by sending an email. Now, if the individual is willing to return a generator then they must have a return authorization. The return authorization can be achieved by contacting the customer service of Harbor Freight. The consumers willing to return the generator must have a return authorization or else they will not be able to make a return or exchange.
- Return in-store– This is another method of returning the generator that an individual is willing to return. If an individual has purchased any product from the online store then they can easily return them in-store as well.
But, if the customer is willing to return the product then they must do it within 90-days after its purchase. Additionally, the customers will have to show proof of their purchase and obtain a return authorization.
Conclusion
Harbor Freight Tools has always been the top choice for any tool-related products for customers. The customers have often appreciated the products and after-services offered by the tool retail company. Additionally, the services done by this company are just amazing. Also, it is the best as compared to some of its competitors in the market.
Frequently Asked Questions
- Why are Harbor Freight Tools so cheap in the market?
Answer- The tools sold at Harbor Freight are so cheap because they cut out the middlemen.
- Is Harbor Freight Tools owned by Hobby Lobby?
Answer- No, Hobby Lobby does not own Harbor Freight. Harbor Freight and Hobby Lobby are both privately owned companies.
- Does Harbor Freight Tools offer a senior discount?
Answer- Unfortunately, Harbor Freight does not offer any senior discount to anyone in the country.