Why Is Prime Video Not Working On Roku?

The first Roku model made in 2008 was in collaboration with Netflix, providing the best way to stream entertainment online. They do not charge a monthly subscription fee, but customers can pay for particular brands like Netflix, Hulu, Prime Video, Peacock, Disney Plus, HBO max and so on. In addition, Roku can be connected to any TV set with an HDMI connection. Let’s find out Why is prime video not working on roku?

Why is prime video not working on roku?

Restarting generally works for electronics when there’s something wrong with them and you can not place your finger on what is wrong. 

These are the reasons why Prime Video might not work on your Roku: if you’re using an outdated version of Amazon prime video or your device cache is loaded, restarting your device will clear the cache, and your device will work smoothly. Prime video must work on Roku for you to meet your entertainment needs. Therefore, using your remote, get to the menu, navigate to setting, select the system option, open the menu, press ok, go to power, and select restart. Here is another way to restart your Roku device, press home five times, press up once, rewind two times and finally fast forward two times. This done, your prime video will work with your Roku.

Prime video subscription fee

For prime video members monthly subscription is $14.99, while a year subscription is $139.00 Non-members or standalone subscription is at the rate of $8.99 a month. For rentals, a subscription is $2.99 for old movies and $19.99 for the latest movies.

Reasons why prime video may not work on Roku

1. When your internet connection is bad: You can try using your phone to connect with the same WiFi networks and open your browser to know if your internet connection is good or bad. If your phone won’t work, which means your internet connection is terrible, but if it works for your phone, then the internet connection is okay; you can then check out other reasons why your prime video isn’t working with your Roku.

2. When your Roku device is outdated: This happens when your Roku device needs a firmware update, although it’s supposed to update automatically, to be sure that this is not why your prime video is not working, update your device by going to settings, selecting system setting, then select system update, When the system update screen shows- check now. Then you check that way if an update is needed, it will update automatically.

3. When you have issues with your prime video account: This can only happen when your Amazon account is inactive, you’re using an incorrect ID and password, or Amazon is currently down. Check all these details and be sure all is in its place. Then you can scratch this option off your list of reasons as to why your prime video is not working with your Roku.

4. When the prime video channel is frozen:- The best thing to do here is remove the channel from your Roku list of channels and then reinstall it. You can do this on three different platforms (on your Roku device. On the browser. And your mobile device) to remove the prime video on your Roku device. To re-add video prime on your Roku device, press home on your remote, go to streaming channels, Select Amazon prime videos, press add the channel, and select ok.

5. When you have checked all your options and all looks well:- The final step you can take when your prime video refuses to work with Roku is to restore the factory settings of your Roku, knowing too well that after taking this step, all personal configurations will be erased, and your device works like a new device, even though your channel is safe in the cloud on your Roku account. Disconnect all your devices and start the connection like it's a new device. To restore the factory setting, there are two methods:

Manual method:- Every Roku device has a reset button somewhere on it; the old version of the Roku device has it in a pinhole, while the newer version has a visible reset button. To restore factory settings using this method, find the reset button on the device, press and hold it for 20 seconds ( for a button, press and hold. For a pinhole, use a paperclip to press and hold), and watch for the indicator light that shows the reset is complete.

Remote method:- Press home, go to your settings menu and select, press system, go to advanced system setting, choose factory reset and follow the instructions displayed on your screen.

Offers from Roku

Roku wants to connect all tv platforms around the world and as the number 1 tv streaming platform with the highest engagement in the United States. In addition, Roku offers discounts on accessories and entertainment.

In conclusion, Roku is designed uniquely that gives room for content providers and advertisers to reach a large expanse of their customers. Roku makes its gain also from email marketing, subscription from third parties, selling ads, making deals with manufacturers of TV, etc. Roku has a view of a future where all advertising is streamed, which is a great reason that helps them forge ahead. Roku operating system is majorly designed for your TV so that every customer can access great content and value.

Frequently asked questions

  1. Where is Amazon prime video not available?

Iran, Mainland China, Syria, and North Korea.

  1. How do I add Amazon prime video on Roku for the first time?

On your Roku remote, press home, then select channel store; you can now search for prime videos,

select Amazon prime video from the list, and press adds channel. The channel will reflect on your

channel lineup. Finally, select the prime video channel on the list, and log in your Amazon account

details.

  1. Who is the founder of Roku?

Anthony Wood is the CEO and founder of Roku, launched in 2002 after he sold his previous

business to SONICblue.

  1. What is HDMI?

High-Definition Multimedia Interface (HDMI) is a proprietary audio/video interface for transmitting

uncompressed video data and compressed or uncompressed digital audio data from an HDMI-compliant

source.

Why Is Prime Video Not Working On Roku?

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