Bj’s is a wholesale warehouse chain club that was founded in 1984 and since then has been operating over 229 locations in areas of the eastern US, Ohio, and Michigan. The company is public and can be traded on the New York stock exchange. Its headquarters are located in Westborough, Massachusetts. The company makes $1.5 billion in revenue and employs over 25,000 people. It sells products related to electronics, home furniture, sporting goods, jewelry, and so on. Now we will see about Bj’s Printer Return Policy.
Bj’s Printer Return Policy
The Bj’s printer return policy allows it to return it within 90 days of purchase. The return period is very generous as the competitors just offer an average 30-day return period. You will need to carry your proof of purchase for the return, and the items should not be damaged and should be in a re-saleable condition.
How can you return the products at BJ’s?
They have three types of return options:
- Telephone return: if you want to return the product via telephone, they have provided a customer service helpline for this where they will guide you through the steps and you can return the item.
- Online: If you want to return the item via the online portal, then
- You must first log in to the company’s official website.
- I go to my orders page and click on the order you want to return, and they mention on every product whether the purchase is still under the return period or not.
- You can click on the returned product which will lead you to fill out the form and give a reason for return. The most common ones are already mentioned, so you will just need to click on them. If there is another reason, then please do mention it.
- If you only have an online membership, you cannot return items purchased online or in-store.
- If the reason is valid and everything is perfect, then the refund will be generated and you will receive it in 5-7 business days.
- In-store: the return in offline mode is simple. You will just need to take the item there and if the product value is less than $80, then they will give you the refund there and then, but if it is greater than that, then you will need to wait till they process the return, which usually takes about 5 days. If you cannot take the item to the store, then you will need to fill out the return form and they will send a person to your house for an inspection of the product. If everything is alright, you will get a refund.
What about returns without a receipt?
You can show any proof of purchase, like a kiosk receipt, a normal receipt, or the order number, which is also good. But if you don’t have any one of these three, then you can show them the confirmation email of the order. Or if that is also not there, then you can also show them the statement of the bank or your card, which you can request from the bank or download through their online portal. And even then, they will try to give you the full refund as they can save money if there are any stains on the products or if they are somewhat used.
The return period for some of the products:
- The 14-day return period is for electronics such as televisions, printers, laptops, and tablets, and if there is a faulty piece, they will replace it for you, or if you want to return the item, the refund amount will be based on the condition of the item.
- The 30-day return policy applies to large appliances such as refrigerators, washers, and dryers, as well as software-related items such as video games, computer software, and DVDs.
- The 90 day return period is for only select electronic items like computers, e-readers, and home theatre displays. The electronic device should not be damaged in any way or the return will not be initiated.
Exceptions to the return policy:
- The items which cannot be returned are personal use items, special-made custom items, and gift cards.
- lottery tickets, tobacco, and alcoholic products.
- All perishable items, such as food,
- Clothing bought on sale is not eligible for a return.
- Fireworks or products containing fuel are not eligible for any type of return.
Conclusion
So the return period for the printer is 90 days, which is generous and you can get a full refund if the item is perfect as taken from the store. You have the option of returning it in-store or online.
FAQS
- Can the membership be canceled by the customer?
Yes, if they are not satisfied with the service of Bj’s, they can cancel their membership and they will receive an appropriate refund for it.
- Can some other person use some other person’s card?
No, they cannot do that as each household member has been given a single car for security reasons and the passkey is only known to them.
