Getting a new smartphone should not bother you a lot if you are a Verizon user since you can simply take advantage of the Verizon Upgrade Program to replace your phone. Let us know How Do Verizon Upgrades Work?
Verizon Upgrade is an offer from the popular network provider to its users that enable them to upgrade their devices connected to a Verizon line to a new device bought through the company. The upgrade can be done by paying in full for the new device or through a Device Payment Plan on Verizon. This program will let you have control over the number of active lines on your account and help you reduce the cost of maintaining them.
However, before a device can be upgradable on Verizon, such a device must be eligible for an upgrade. This will be further discussed in the next paragraph.
Verizon Upgrade Eligibility
It is important to confirm the eligibility of one’s device before applying to Verizon’s Upgrade Program. You can check for your device eligibility using any of the two methods below:
Method 1- Using your Verizon Account
- Log in to your MyVerizon account
- Navigate to “Device Overview”
- Scroll down to check your devices that are eligible for upgrade: Eligible devices will have “Upgrade now” displayed under them.
- You can also check for possible upgrade dates for ineligible devices by tapping on the device and clicking on the “Check Upgrade Options” button.
Method 2- Use Verizon’s Eligibility Page
If for any reason, you cannot access your My Verizon account then you can also use this method to check the eligibility status of your device. To do this, follow the below steps:
- Visit Verizon Eligibility Page
- On the page, input the mobile number and e-mail address connected to the active line on your device and send
- You will be notified on whether you are eligible for an upgrade or not
However, some criteria should be met to ensure you are eligible for a device upgrade on Verizon; these are:
- Your account must be active
- The device you intend to upgrade must have been brought at either retail price (in full payment) or through a device payment plan.
It should be noted that you must have completed payment for devices bought through a device payment plan to be eligible.
- All pending orders must be completed or removed from the device you intend to upgrade.
If all the following criteria are met then you can easily upgrade your device on Verizon.
How To Upgrade An Eligible Device On Verizon?
After you have might have confirmed the eligibility of the device as discussed above, you can simply click on “Upgrade Now” as mentioned in Method 1 in the antecedent section and follow the instructions to complete your device upgrade process; some of which include selecting your preferred mode of payment for the new device and payment of upgrade fee.
You are also allowed to upgrade an ineligible device on Verizon via the “Transfer Eligibility” feature.
How To Upgrade An Ineligible Device On Verizon?
An ineligible device can be upgraded by transferring the eligibility of an eligible device to the device. This will render the eligible device ineligible and also transfer any existing device payment plan and pending orders on the ineligible device to it.
To upgrade an ineligible device on Verizon;
- Log in to your MyVerizon Account
- Navigate to “Device Overview” on your dashboard
- Choose a device with “Upgrade Now” under it (eligible devices)
- Click on it and select “Transfer Upgrade”
- Input the mobile number of the active line on the device you want to transfer to
- If the Transfer Upgrade link does not come up then the device is not eligible for upgrade transfer or the upgrade cannot be transferred to the other device
This method can also be used to transfer your upgrade eligibility to another user on Verizon.
Are There Any Upgrade Fees On Verizon?
Upgrading a device on Verizon is not free and will cost you a one-time payment of $35 according to the network provider. This free is the same for a new device on your account regardless of whether the device has been purchased through Verizon. The upgrade fee is charged to gain access to the full services of the network such as personalized support for the quicker provision of solutions to any issues you encounter when using it, Verizon Smart Set-up, and 2-day shipping of orders on your account.
However, payment of the upgrade fee does not guarantee that your device has been upgraded and you might need to follow up on the process from the “My Orders” page on your My Verizon account.
Why Should You Upgrade Your Device?
There are several reasons to upgrade your device instead of purchasing a new one and registering a new line. Some of these reasons include:
- To obtain the latest gadgets such as smartphones, tablets, hotspots, etc
- To make working on smartphones smarter and easier
- It reduces the cost of maintaining multiple active lines on your account
- You might enjoy a cash-back offer on your device
Conclusion
There is no difference between upgrading your phone and replacing it on Verizon as both inform a purchasing process. However, when you go for an upgrade, the network provider will transfer your existing active line to the new device which will go a long way to reducing your phone bills.
Therefore, if you are thinking of changing your current phone, you may also confirm its eligibility for an upgrade on Verizon or transfer eligibility from another device to upgrade it.
FAQ
- Is Verizon Upgrade and Trade-In the same?
Verizon Upgrade and Trade-in are similar but work in different ways. While you get a replacement for your device and retain your active line I Verizon Upgrade, Trade-In allows you to receive cash or other benefits on your device.
- Can I upgrade to a non-phone device on Verizon?
You can upgrade a non-phone device on Verizon to receive a phone or another non-phone device such as a home router, TV, etc.
- Does Verizon give free upgrades?
Yes, some existing customers are allowed to upgrade their devices for free using vouchers or credits received from the company.
