If you own a pet, then it is understandable that you would treat them like your own child and want the best things for your little pet-baby. PetSmart is a shop that aims to cater to all of your pet needs. It has a wide collection of products, coupled with reasonable prices so that you can provide the best for your furry friends. In this article we will see about Does PetSmart offer price match?
Now you are probably wondering if PetSmart also offers its customers the price match facility because that would be a dream come true. For more information regarding this matter, you need to continue reading to find out.
Does PetSmart offer a price match option to its customers?
PetSmart does offer a price match facility to its customers. Its price match guarantee provides you with a great opportunity to get good-quality products at attractive prices. It offers price matches with its competitors including Petco, Walmart, Petsmart.com, and Chewy. However, an important point to note here is that PetSmart does not price match with e-Bay and Amazon. For a price match to be eligible, you need to make sure that the product for which you are requesting a price match must be identical in color, brand, and size to the one present in the other store.
If you want to know more about Petsmart’s price matching policy and how you can benefit from it, then you are in the right place.
What is PetSmart‘s price matching policy?
If you have found an item that is identical to the one in Petsmart, then you can request a price match, provided that the product is in-stock. This way you can save a valuable amount of time and money to fulfill your pets’ needs. Besides this, you can also price match items to the Petsmart websites in case the products are cheaper there.
If competitors’ items are listed in catalogs or on alternate websites, then Petsmart will not price match. Other than this, Petsmart’s policy entails that it is applicable only for one product’s price match per customer.
How to get a price match from PetSmart in-store?
In the instance where you find yourself standing in a pet store and you see a product identical to the one that you bought from Petsmart placed at a lower price, you shouldn’t wallow in grief. Instead, you should head over to their store and follow the following steps:
- You should have the original advertisement proof in hand to present to the sales attendant at Petsmart.
- Have the brand and model specifications ready so that your request for a price match can be verified.
- You should also have the receipt ready as the date of purchase is crucial to avail the price match service.
- Availability of stock is also necessary for the price matching process.
How to get a price match from PetSmart online?
If you find that a competitor’s store online is offering for a lower price than that at Petsmart, then you can contact Petsmart for a price match. Here is a guide on how you can do this:
- Have the proof of the competitor’s online page ready. This can be in the form of a printout, online listing, or receipt. It must have shipping and handling charges included in it.
- Then, show it to a Petsmart employee when you go out to purchase it.
- If you wish to buy it online, you can consult a Petsmart’s Customer Service representative at 1-888-839-9638 and then follow his/her instructions for a price match.
- Be sure to note the date of purchases
- In the case of an online price match, product availability is again a crucial factor in deciding if the price match is eligible or not.
Which products are excluded from the price matching policy?
There are certain products for which you cannot avail the price match offer. Some of them are mentioned below:
- Petsmart gift cards
- Live Animals
- Pet services (including grooming, puppy and dog training, pet photography, etc.)
- Raincheck items
- Products from overseas or international competitors.
- Discounted items
- Adoptions
Conclusion
PetSmart offers a price matching policy to its customers provided that the item is in stock and the customers present the proof that the item is cheaper at the competitor’s store. PetSmart discourages its customers to visit the store for price matching the items that were on sale, gift cards, adoptions, live animals, and returns.
Frequently Asked Questions
- Does PetSmart price match?
Yes, Petsmart price matches with its competitor’s stores such as Walmart, Chewy, and Petco.
- Do I have to bring proof of less price at competitor’s to PetSmart for a price match?
Yes, you have to show evidence of the low price at the competitor store to avail the price match facility.
- Does PetSmart offer a price match on gift cards?
No, Petsmart does not offer a price match on gift cards.
